Merchant Chargeback Analyst Sr. jobs in Colchester, VT

• Document current and "to-be" process flows to understand and examine business processes using user roles, use cases, edit rules, and other system specifications in detail
• Conduct requirements sessions with business users and subject matter experts while providing guidance in formulating new requirements and improving business processes by coming up with creative and alternative approaches to solving business problems
• Manage scope and user expectations by ensuring requirements can be met within existing project budgets and timeframes and assist project managers in the management of project deadlines and schedules
• Identify and understand business strategy, issues, and opportunities to assist business partners in identifying and prioritizing new initiatives and capabilities
• Work and/or lead efforts with other IT groups and/or business users to ensure business requirements are met, including problem resolution and systems testing
• Assist in developing business test cases and participate in the quality assurance process to ensure that requirements are properly implemented
• Produce user training documentation and work with the business to train users
• Employ change management methods to assess needs, objectives, functions, features, and input and output requirements for issues or projects related to departmental and company objectives
• Consult with personnel of all business units involved with a project or issue, to gather information about current operational procedures
• Analyze, define, and document requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs
• Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations; may analyze or recommend commercially available software
• Write and maintain functional specifications, assist with preparation of workflow charts and diagrams to specify in detail the requirements necessary for developers to create and modify applications
• Analyze and estimate feasibility, costs, time, and compatibility with hardware and other programs
• Write and maintain documentation to describe program development, logic, coding, testing, changes, and corrections
• Write documentation or review existing documentation that describes installation and operating procedures
• Provide technical assistance by responding to inquiries from others regarding errors, problems, or questions
• Configure E1 software to match business requirements and monitor performance of systems and processes after implementation
• Other duties as assigned
• Regular and predictable attendance
• Essential functions of this position are to be performed at a Company-designated office or field location
• Understand and comply with the Company's Code of Business Conduct and Ethics Policy and other industry-specific professional and ethical standards

• 10 years of experience in a senior level IT Business Analyst or Functional Consultant role
• Required experience with Subcontracts, Procurement, AP, AR, GL, FA, job costing, contract, and service billing
• Experience with unit, integration and user acceptance testing script development is required
• Experience with master data supporting the above functions
• Experience with SDLC is required
• Bachelor's degree in a technical or business-related field/ combination of relevant education and experience considered in lieu of degree
• Experience with Procure to Pay external AP document management systems is preferred
• Experience performing these functions in a construction or high-volume distribution environment is preferred
• Experience with procurement processes and tools as well as Procure to Pay process is preferred

• Proficiency with JDE E1(Version 9.2)
• Ability to lead the finance and operations track during project implementations.
• Ability and skills to develop job costing reports using Oracle tools such as OneView Reporting and BI Publisher or 3rd party tools such as Hubble is required
• Expertise with Procure to Pay and Finance applications, processes, and configuration
• Demonstrated experience documenting use cases and functional requirements
• Working knowledge of the financial aspects of AAIs and financial system setup
• Ability to map and design 3rd party integrations (EDI, APIs)
• Understanding of vendor catalog integration, two-way shopping cart integration with vendor 3rd party systems
• Proven successful experience collaborating with stakeholders
• Advanced knowledge of JDE ERP systems, Microsoft SQL Server, MS Office Suite
• Excellent verbal and written communication skills
• Thorough knowledge of computer system terms and functions
• Ability to define problem, collect data, establish facts, and draw solid conclusions
• Proven ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables simultaneously
• Proven ability to work independently and as part of a team

• Salary $115,000-$135,000 / year
  • Commensurate with experience, paid weekly. Posted salary ranges are made in good faith. MYR Group reserves the right to adjust ranges depending on the qualifications of the selected candidate.
• Two days per week remote work option for non-field roles depending on position and performance.
• Medical, Basic Vision, Regenexx, Teledoc, Hearing, Mental Health (Low deductibles and out-of-pocket maximums) - Fifteen Dollar weekly premium for employee or employee plus family coverage.
• Dental - 100% employer-paid premium.
• ThrivePass Health & Wellness Reimbursement Program - Twelve hundred dollars annually for health and wellbeing-related purchases.
• Annual Paid Time Off starting at 15 days plus 10 paid Holidays (Cultural Celebration Day is a floating holiday).
• Generous 401(k) Plan with100% match up to 6%; immediate vesting, and Annual profit-sharing potential.
• Superior educational assistance program (support for educational costs, internal training, and more!).
• Company-paid short and long-term disability, life, and accidental death & dismemberment.
• Company-paid business travel accident insurance.
• Employee Assistance Plan (EAP).
• Various voluntary plans available including supplemental vision, accident and critical illness, ID theft, group legal, group auto & home, and additional voluntary life insurance plans for employees and dependents.

Benefits:
401K, Employee Referral Program, Life Insurance, Long Term Disability, Maternity/Paternity Paid Leave, Medical, Dental and Vision, Military Leave, Mobile Phone Discount, Paid Holidays, Paid sick days, Prescription Drug Coverage, Professional Development, Tuition Reimbursement, Vacation/paid time off

About the Company:
MYR Group

With roots dating to 1891 and 8,500 employees, MYR Group Inc. (MYR Group) is a publicly traded holding company of specialty electrical construction companies. MYR Group and our 13 subsidiaries provide large-scale electrical construction services throughout the U.S. and western Canada. The following values guide and inspire us and help to shape our behavior and culture: Safety, Respect, Responsiveness, Creativity, Integrity, Initiative, and Teamwork.

Throughout our history, we have partnered with utilities, power companies, commercial clients, and developers to deliver some of the largest electrical infrastructure, notable commercial and industrial, and renewable energy projects. We are consistently recognized as one of the top five specialty electrical construction firms by Engineering News Record.

We are growing and have career opportunities available for a wide range of positions throughout North America. We contribute to a clean energy future while fostering a safe, supportive, and inclusive work environment. Our culture is built on shared values and mutual respect, where teamwork and collaboration occur naturally.

MYR Group consists of the following subsidiaries: The L.E. Myers Co.; Sturgeon Electric Company, Inc.; Sturgeon Electric California, LLC; Harlan Electric Company; MYR Energy Services, Inc. (MYRE); Great Southwestern Construction, Inc. (GSWC); E.S. Boulos Company (ESB); High Country Line Construction, Inc. (HCLC); Huen Electric; CSI Electrical Contractors, Inc. (CSI); and MYR Group Construction Canada, Ltd, a Canadian holding company of Western Pacific Enterprises Ltd. (WPE) and Powerline Plus Ltd. MYR Group is traded on the Nasdaq Stock Exchange under the symbol MYRG.

Company Size:
5,000 to 9,999 employees

Industry:
Construction - Industrial Facilities and Infrastructure

Founded:
1982

Website:
https://careers.myrgroup.com/people-and-culture