Merchant Chargeback Analyst Sr. jobs in Eugene, OR

Description

Reports to:  Director of Human Resources

Overview:

The Senior Human Resources Manager is responsible for driving the execution of key HR initiatives and processes to enable continuous improvement in the areas of organization effectiveness, staffing, employee relations, performance management, training and development, compensation, benefits, employment practices and compliance.  This is a key position that requires an HR professional who is passionate about their work, a strong leader, and dedicated to the success of the business by driving change and shaping a positive culture within the organization.

Roles & Responsibilities:

• Drive the execution of key HR initiatives and processes to enable continuous improvement in the areas of organizational effectiveness, staffing, employee relations, performance management, training and development, benefits, employment practices, and compliance.

• Provide leadership, guidance and counsel on matters related to employee relations and compliance; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, executing performance improvement plans, and terminations.

• Support organization change and continuous improvement efforts by collaborating with leadership to ensure successful change management approaches through effective planning and analysis, communication of change initiatives, full and active leadership support, and employee involvement.
• Work with management team to create and facilitate employee development activities, including performance management, mentoring, succession planning, professional and leadership development, and organizational planning.
• Assist the Talent Acquisition Specialist with recruitment, interviewing, and hiring of qualified candidates for exempt and non-exempt positions.
• Participate in local wage surveys and analyze trends in compensation and benefits; research and propose competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Assist the EHS department with workers compensation case management when needed.
• Develop and drive employee engagement programs and initiatives.  
• Be a positive and proactive Company and employee advocate.
• Collaborate with Director of HR on best practices, critical needs issues, business initiatives, and strategic planning.
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; administer policies and practices to maintain compliance and equity within the organization.
• Maintain accurate HRIS (Paycom), KPI reports, personnel files, job descriptions, Company policies, handbooks, vendor contracts, and other proprietary information, update in a timely manner.
• Perform routine HR administrative duties regularly and participate in special projects when assigned.

Qualifications

Skills & Abilities:

• Excellent active listening, presentation, and verbal and written communication skills
• Proven leadership experience and excellent interpersonal, negotiation, conflict-resolution, analytical and problem-solving skills are a must.
• Excellent organizational skills and attention to detail.
• Ability to act with integrity, professionalism, and confidentiality.
• Advanced computer proficiency with Microsoft Office Suite
• Proficiency with HRIS systems, Paycom experience a plus

• Demonstrated ability to prioritize, meet deadlines, and effectively manage multiple projects.
• Possess a high energy level and maintain a positive forward-thinking attitude.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficiency with or the ability to quickly learn the organizations HRIS and ATS, Paycom, ADP Workforce.
• Ability to create a culture of diversity, inclusivity, collaboration, and teamwork.
• Ability to be respectful, approachable and team oriented while building a positive work environment and strong working relationships across functional lines.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field required
• A minimum of 3 years of experience in a human resources leadership role.
• Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations.
• In depth knowledge of federal and state labor laws and regulations and HR best practices
• Prior experience in a manufacturing environment or related industry required.
• PHR, SPHR, SHRM-CP, or SHRM-SCP highly desired.

Travel Requirements: This position is based out of Eugene, OR. but is responsible for a smaller plant in Louisiana and will require some travel (about 10%).