Mortgage Collector contacts clients to remedy delinquency or non-payments. Determines appropriate collection alternatives to settle shortfalls. Being a Mortgage Collector adheres to pre-established guidelines when determining appropriate collection remedy. Typically handles accounts in early stages of delinquency. Additionally, Mortgage Collector requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Mortgage Collector possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Effectively engage consumers in communications to reach a meaningful solution for consumers to pay amounts due while providing a positive customer service experience.
The essential functions include, but are not limited to the following:
Physical Demands and Work Environment
Working conditions are normal for an office environment. This position involves sitting most of the time. Specific vision abilities required by this job include close vision, depth perception and color vision in reading a computer monitor. Clear speech is needed to communicate on the telephone.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Pay:
$20.00 - $25.00 an hour
PHYSICAL REQUIREMENTS
Sedentary work with repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as viewing a computer terminal, reading, typing, and analyzing data. Work is performed in an office environment and requires the ability to operate standard office equipment.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
AFFIRMATIVE ACTION/EEO STATEMENT
The Moore Law Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.
The Moore Law Group is a drug-free workplace.
If you are interested in applying for employment with The Moore Law Group and need special assistance or an accommodation to apply for a posted position, contact our human resources department at HR@collectmoore.com or (714) 431-2012 ext. 251.
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