Mortgage Credit Supervisor supervises mortgage credit analysts and monitors application procedures to ensure assignments meet established processes/standards. Reviews the analysis of current, new and renewed residential loans. Being a Mortgage Credit Supervisor ensures processing timelines and production targets are met. Makes recommendations for process improvement. Additionally, Mortgage Credit Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Mortgage Credit Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Mortgage Credit Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Overview
To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence.
Responsibilities
Qualifications
Desired Qualification(s)
Hours: Monday - Friday, 8:00AM - 4:30PM | hybrid 4 days in office for the first 6 months
Location: 1300 E. 9TH Street, Suite 1815, Cleveland, OH 44114
About Us
You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:* Military Times 2022 Best for Vets Employers* WayUp Top 100 Internship Programs* Forbes 2022 The Best Employers for New Grads* Fortune Best Workplaces for Women* Fortune 100 Best Companies to Work For* Computerworld Best Places to Work in IT* Ripplematch Campus Forward Award - Excellence in Early Career Hiring* Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.