Mortgage Loan Quality Assurance Representative jobs in Muskogee, OK

Responsibilities:

• Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items
• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Review all loan package documentation for discrepancies, omissions, and income calculation, then report any discrepancies to the loan originator
• Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
• Screen and make calls, book appointments and provide administrative support as needed
• Maintain knowledge of current lending regulations, including Fair Housing regulations
• Work closely with loan processors to ensure timely and accurate processing of loans

Skills:
- Experience of at least 1-2 years in the mortgage industry or a related field within financial services.
- Experience with DU/LP and review income and asset documentation.
- Experience with Encompass.
- Detail-oriented with strong organizational and time management skills.
- Ability to work independently and meet deadlines in a fast-paced environment.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the organization's ongoing needs.

Salary:

$18 and hour plus commission on files completed.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Compensation package:

• Bonus opportunities

Payment frequency:

• Paid semi-monthly

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Experience:

• Mortgage Industry: 1 year (Required)
• Encompass or similar: 1 year (Required)

Work Location: In person