MULTIMEDIA SERVICES MANAGER jobs in Newark, DE

Barclay Friends is a Quaker values-based Skilled Nursing, Personal Care, Memory Care, and Post-Acute Rehabilitation center.

Barclay Friends is currently seeking a Culinary Services Manager to join our team!

Position Summary:

The Culinary Services Manager is responsible for the overall operation, coordination, appearance, and maintenance of all dining areas. This position must ensure the dining-operated spaces successfully execute the goals and guidelines set forth by the Director of Culinary Services. The manager ensures all dining-operated spaces meet State and Federal regulations by the survey process. The manager coaches, mentors, and trains staff to follow established model practices and procedures in accordance with Barclay Friends policies. This manager will act as a manager on duty in the absence of the Director of Culinary Services and/or the Executive Chef.

Essential Functions:

Conforms with the requirements of the compliance program by understanding and adhering to Kendal’s Compliance Program and Policies as they appear in the Code of Conduct and other compliance policies. Annually acknowledges review of the Code of Conduct by signature, and annually attends corporate compliance education.

Competencies:

• Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills: Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions;
• Judgment: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process; Makes timely decisions.
• Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Motivation: Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Safety and Security: Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Attendance/Punctuality: Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability: Follows instructions, responds to management direction, Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Education and Experience:

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. Reasonable accommodation will be determined on a case-by-case basis.

For more information, please contact Taimi Ando at AndoT@bf.kendal.org.

All interested candidates can apply.