MULTIMEDIA SERVICES MANAGER manages a staff of technical production specialists that contribute to and produce multi-platform communications including broadcast, web, social media, and print. Oversees and coordinates graphic design, copywriting, production, and printing processes. Being a MULTIMEDIA SERVICES MANAGER implements policies, procedures, and guidelines for producing media content. Familiar with software tools including the Adobe Creative Suite - Premiere Pro, After Effects, Photoshop, and Illustrator. Additionally, MULTIMEDIA SERVICES MANAGER requires a bachelor's degree. Typically reports to a director. The MULTIMEDIA SERVICES MANAGER manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a MULTIMEDIA SERVICES MANAGER typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Hospice of San Joaquin is the oldest not-for-profit hospice of 40 years. We serve all of San Joaquin and Stanislaus Counties. We are committed to continuing to be the leader in ensuring the quality of the journey, from a serious illness through end of life, and to honor our mission by honoring life by ensuring patients and their Caregivers are the focus of everything we do. We are seeking a Dynamic, self-motivated Multi-Media Marketing Manager who thrives in a fast-paced environment and to support our mission.
Responsible for managing all aspects of organization marketing and multimedia outreach including coordinating with the members of the marketing team, establishing and maintaining positive relationships with customers (internal and external), and referral sources, and responding to customer requests and concerns.
Leads the Marketing team as it relates to multimedia and agency branding creates agenda and leads the quarterly marketing meetings.
Must be present at all community events in San Joaquin and Stanislaus Counties as directed by Executive Team. This includes evenings and weekends. Take pictures of staff at events and post them on all social media platforms.
Provides leadership in strategic planning including identifying opportunities for additional or improved multimedia outreach.
Be knowledgeable about Hospice services and Hospice of San Joaquin’s history.
Ability to articulate in writing and speech, to portray/represent Hospice of San Joaquin in a positive manner. Coordinate and collaborate with clinical marketing staff to do outreach in all communities.
Maintain comprehensive working knowledge of Hospice of San Joaquin market including government agencies, major payer groups, key referral sources, and competitor’s market positioning.
Keep up to date with changes in technology and new software developments in order to maintain our multimedia platforms.
Create, maintain and update HSJ website as needed. Report to DDM weekly on changed and updates.
Writing and editing content for all media; to include the annual report. This includes scripts/program for the tree of lights and HSJ events. Create press releases and PSA’s for all events.
Maintaining a photographic archive for use in promotional materials, news, reports, and special event visual presentations
Draft content and/or assist department managers with external communications, and social networking platforms.
Create and/or contribute regularly updates to external social sites: Twitter, YouTube, and other community sites 2-3 times per week.
Listen to and monitor all social media outlets: pages, sites, blogs daily and port/respond on topics or in response to other post/comments. Notifies CEO or DD immediately of any negative ports.
Create in collaboration with SASS PR Quarterly
Ensures job postings are up to date on website in collaboration with Human Resources Coordinator and posted to social media sites as requested. Takes down job postings when instructed. Creates new ID badges for new hire.
Coordinate with DM on the development and implementation of Hospice of San Joaquin’s DonorPerfect as it relates to social media. Become proficient in DonorPerfect.
Manages agency’s marketing events calendar and submits press releases. Checks with all departments prior to events inquiring if paid ads need to be places and if so, working w/ graphic designer and places ad.
Maintains comprehensive working knowledge in the field of marketing and share information with marketing team. Follows trends on Hospice marketing and reports to the marketing team
Monitors the approved marketing budget. Review strategies and create documents analyzing strategies. Cost, and ROI. Collaborates with clinical marketing team on ordering supplies. (i.e. banners)
Update marketing plan monthly and place in CEO reports by the 5th day of each month. Update NHO (new hire orientation) slide and board slides as required.
Attends and facilitates HSJ community events to record and facilitate relationships. This includes evenings and weekends. Take pictures of staff at events and post them on all social media.
Leads the employee moral/engagement committee, to include planning for NHPCO month activities
Works in collaboration w/ clinical team using social media to promote patient stories, veterans, program, lung program, and full circle care
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Benefits
If you are interested in being part of a dynamic team and helping us continue to be the leader in ensuring the quality of the journey, from a serious illness through end of life and to honor our mission by honoring life by ensuring patients and their Caregivers are the focus of everything we do, we encourage you to apply. To learn more about Hospice of San Joaquin, please visit our website at: www.hospiceofsanjoaquin.org
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