Network Service Director directs the operations of the service delivery department for a telecommunications network. Ensures client service is prompt and accurate. Being a Network Service Director is responsible for the design of strategic service plans and promotion of the organization's products or services. May require a bachelor's degree in area of specialty. Additionally, Network Service Director typically reports to a top management. The Network Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Network Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Lasalle Network is thrilled to be partnered with a global automation manufacturer that is seeking a Director of Customer Service .
In this role, you'll lead their dynamic Customer Service Department, overseeing a team of 20 representatives and supervisors.
This role involves driving continuous improvement in processes, systems and training to ensure exceptional customer satisfaction.
You'll collaborate with cross-functional teams, manage complex customer issues and champion a positive, customer-centric culture.
Ourclient provides comprehensive training and opportunities for growth in their team-oriented culture. They offer outstanding benefits and retirement plans and are committed to employee development and exceeding customer expectations.
Director of Customer Service Responsibilities :
Director of Customer Service Requirements :
If this role is of interest to you and you fit the above requirements, please apply today!
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0 Network Service Director jobs found in Chicago, IL area