Network Service Representative identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries, and billing discrepancies. Being a Network Service Representative may be responsible for promoting products or services. May require a bachelor's degree. Additionally, Network Service Representative typically reports to a supervisor or manager. To be a Network Service Representative typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Responsibilities:
- Perform installations, field service repairs and maintenance on a variety of machinery and packaging equipment and systems within an industrial setting
- Installation, repairs and maintenance of equipment
- Diagnose, troubleshoot and repair electro-mechanical eqiupment
- Conduct preventative maintenance inspections and identify potential problems
- Collaborate with customers to understand their needs and provide excellent customer service
- Verify machines are operating efficiently through proper installation and testing.
- Use precision measuring instruments to ensure accurate repairs and installations
Skills:
- Knowledge and experience reading schematics and untilizing multimeters
- Experience in industrial maintenance and mechanical knowledge. Ability to read, comprehend and interpret technical information involving mechanics and electronics.
- Excellent customer service skills to effectively communicate with clients
- Previous military or transitioning veterans encouraged to apply.
- Prior Field Service Technician experience a plus.
- Familiarity with precision measuring instruments for accurate repairs and installations
Additional Information:
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
Experience level:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
0 Network Service Representative jobs found in Macon, GA area