Office Services Assistant jobs in Greenville, SC

The Office Assistant will work closely with the staff and owner to make sure the operation of the business is performed effectively.

Primary Responsibilities:
- Answer and document phone calls/greet employees, clients, guests; handle issues accordingly

- Assist HR Specialist in recruiting/hiring/onboarding of new employees to include prepping for interviews and data entry into various software platforms.
- Complete incoming work verification, DSS, SC DEW, benefit forms, etc.
- Set up and maintain client files to ensure compliance with CLTC, DHEC

- Assist with audit preparations, internal auditing for compliance reviews
- Assist staffing coordinator with completing disciplinary/resignations/other letters.
- Assist staffing coordinator with staffing new cases, call-offs, fill-ins, as needed
- Assist staff in communicating with CLTC CMs daily missed visits, phone issues, client issues, etc.
- Data entry as needed by staff/owner.
- Assist with billing process to include faxing all invoices, care notes to LTC insurances companies.
- Order office supplies and new equipment as needed with approval
- Run errands as needed to post office/bank
- Attend job fairs as needed
- Submit daily wrap-ups to supervisor
- Prepare for/handle payday duties including but not limited to printing/distributing care provider charts, handing out incentive prizes, taking in completed paperwork, client information, badges, etc.
- On Call staffing/scheduling on nights and weekends. Will rotate with Staffing Coordinator and HR Specialist.
- Present a professional appearance and positive attitude when interacting with clients and co-workers
- Foster goodwill and teamwork amongst all employees and customers
- Responsibilities subject to change

On Call job responsibilities

-Answer all calls/texts coming in. If a voicemail is left, you must return the call within 30 minutes. This includes following up with any leads/referrals that are sent via email/text/phone.

- Monitor and follow up on all missed clock ins. If employees are not clocking in per their schedule, you must follow up on why, correct employees, and/or adjust schedules if needed. (This is expected in general.)

- Check all three websites at least 3X/day to ensure employees have clocked into their shifts.

- Staff/assist with staffing any call offs/no shows.

- Update schedules accordingly with any client/caregiver cancellations and no shows and add notes in Wellsky daily and on Saturday and Sunday.

- Send wrap ups daily and on Saturday and Sunday, all holidays

Knowledge and Skills Requirements
- Minimum 2 years of HR/Staffing/Office assistance required
- High school diploma or GED required
- Good attention to detail
- Knowledge of office practices and procedures
- Knowledge of computing hardware and software resources, including web activity
- Good interpersonal/human relations skills
- Good verbal and written communication skills
- Must be able to coordinate and manage multiple tasks simultaneously
- Must be able to maintain confidentiality
- Must be organized and able to plan
- Must have good accounting and bookkeeping skills
- Must be a self starter
- Must work well with others
- Must be versatile and flexible and willing to learn and develop.
- Must be able to cope under pressure.

MUST BE ABLE TO PASS A BACKGROUND CHECK/ DRUG TEST
Serious Inquiries Only

DO NOT CALL THE OFFICE - PLEASE SUBMIT RESUME AND APPLICATION ONLINE.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Rotating weekends

Experience:

• Office: 2 years (Required)

Ability to Commute:

• Greenwood, SC 29646 (Required)

Ability to Relocate:

• Greenwood, SC 29646: Relocate before starting work (Required)

Work Location: In person