Office Services Assistant jobs in Lancaster, PA

Schedule

Monday - Friday hours

16 hours per week - PRN as needed

General Summary

Provides administrative support for the organization by performing a variety of secretarial/clerical duties such as reception, scheduling, billing and/or transcription.

Essential Functions:

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Greets and registers patients in accordance with established policies and procedures.
• Schedules patient appointments within established parameters.
• Maintains files and electronic patient records on an ongoing basis. Handles patient Protected Health Information (PHI) on a regular basis.
• Coordinates with appropriate personnel to facilitate creation of the patient schedule and to ensure that needed equipment, supplies, personnel, and patient information is available.
• Enters and/or retrieves data from established computer files and/or cloud-based systems using knowledge of various computer software applications.
• Opens and routes incoming mail; distributes correspondence and other material to staff. Photocopies, faxes and scans documents as needed.

Common Expectations:

• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Maintains professional growth and development.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Transcribes recorded material, including operative reports, discharge summaries, patient history and examinations.
• Orders office supplies as necessary.
• Reviews pre-admissions and admissions to ascertain and verify insurance coverage and eligibility.

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• Less than 1 year Relevant experience. Required
• Business office and receptionist experience. Preferred

Courses and Training:

• Medical Terminology. Upon Hire Required

Knowledge, Skills, and Abilities:

• Basic computer and typing skills.
• Good communication and interpersonal skills.