Online Banking Specialist administers and supports online banking products, including ATMs, debit and credit cards, and online bill-paying services. Responds to all customer issues and inquiries about online tools and products. Being an Online Banking Specialist performs clerical and data entry tasks required to administer and process online banking transactions and create new accounts. Requires a high school diploma. Additionally, Online Banking Specialist typically reports to a supervisor or manager. The Online Banking Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Online Banking Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job description
Work for Alaska's Best Bank!
If you enjoy being part of a busy, energetic environment with lots of new faces everyday, we have the perfect job for you at Mt. McKinley Bank:
We love teamwork! We love well-being! We love our community!
We are seeking team members to deliver an excellent level of service to our customers! If you have strong attention to detail, this is the job for you!
UNIVERSITY BRANCH:
Full-time: 40 hours per week, regular schedule, occasional Saturdays.
Essential Duties and Responsibilities:
- Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
- Verifies customer identity. Cashes checks and pays out money after verification of customer signatures, balances and banking relationship.
- Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
- Places hold on accounts for uncollected funds and stop payment orders.
- Files all teller line daily work.
- Orders daily supply of cash, and counts incoming and outgoing cash.
- Prepares currency transaction reports when necessary.
- Balances currency, coin, checks received, money orders and cashier's checks sold in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
- Explains, promotes, or sells products or services such as, money orders, cashier's checks, loans, online banking and telephone teller and visa debit/ATM cards.
- Logs and processes night depository transactions and accepts utility bill payments, loan payments, check orders and wire transfer requests.
- Assists customers in setting up automatic transfers, sweep accounts and assists with statement discrepancies.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. We prefer at least one year of cash handling experience and two years of customer service experience.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
OUR BENEFITS (full-time):
Member FDIC
EEO Employer
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: No less than 40 per week
Benefits:
Schedule:
Experience:
Work Location: In person
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