Partner Account Manager jobs in Anaktuvuk Pass, AK

At Alaska Communications, we’re committed to putting our team first, always being customer focused, having a can-do attitude, owning our results and always acting with integrity. This is what we hire for and what our team members exhibit each day. Want to make an impact with us?

This is an evergreen posting. While applications are accepted year-round for this position, please note you might not be contacted immediately. Applications will be actively reviewed for all current and future openings.

Position Summary

The Client Account Manager (CAM) sells the organization’s products and services into accounts that vary in size and scope, with targeted accounts requiring strategic planning and having complex requirements. Responsibilities include expanding and developing current accounts, securing new accounts to increase revenue, and maintaining relationships with existing or potential longer sales cycle accounts. The CAM provides professional leadership and coordination for the team on each account, ensuring the master strategy on strategic accounts is executed.

Reasonable Accommodations Statement

Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions listed below.

Essential Functions

• Meet or exceed assigned revenue objectives for a broad array of telecommunications/IT products and services by developing and executing strategic sales plans to business customers.
• Sell Alaska Communications products by analyzing customer needs, identifying unique solutions, conducting high-level presentations, closing sales, and ensuring proper implementation.
• Develop customer loyalty and identify business opportunities by performing quarterly account reviews within assigned territory.
• Maintain an ongoing relationship with accounts to ensure a positive customer experience and maximize sales opportunities. Respond to all customer inquiries within 24 hours.
• Target accounts for business development. Develop leads for potential customers through community events, professional organizations, professional contacts, and other appropriate means.
• Develop and maintain collaborative relationships with internal employees. Take initiative to improve processes that will enhance customer satisfaction and/or increase company profitability.
• Consistently update detailed customer profiles, sales activities, and contact information.
• Prepare estimates and bids that meet specific customer needs. Negotiate details of contracts and payments and prepare sales contracts and order forms.
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
• Prepare analysis of accounts for management as scheduled or requested. Identify opportunities, competitive threats, and industry trends.
• Perform other duties as assigned and complete projects not specified in this job description.
  
  

Position Qualifications

• Customer Focused: Keep customer interests paramount and provide a positive customer experience that creates customer loyalty and retention.
• Accountability: Ability to accept responsibility and account for actions.
• Sales Ability: Use appropriate interpersonal styles and communication methods to gain acceptance of products, services, or ideas.
• Relationship Building: Effectively build relationships with customers and co-workers.
• Technical Aptitude: Quickly learn and use complex systems and applications.
• Business Acumen: Communicate with a high degree of professionalism (written/verbal), effective at decision making, able to forecast sales accurately, and analyze financial information.
• Communication Skills: Communicate (written/verbal/aural) with a high degree of professionalism.
  
  

Skills & Abilities

• Education: Bachelor’s degree in Business Administration, Marketing, Information Technology, or closely related field. Equivalent education, experience, and training may be substituted for the degree requirement on a year-for-year basis.
• Experience: Two (2) to Four (4) years of progressive sales experience, including selling products/services to mid/major-sized business customers. Experience in Sales Team Management, Profit and Loss Management, Technical Product/Sales Training, and Vendor Relationship Management may be substituted on a year-for-year basis.
• Preferred: One (1) year or more of telecommunications or information technology experience.
• Computer Skills: Demonstrated proficiency with the Microsoft Office suite, including Word, Excel, Access, PowerPoint, and Outlook. Sales Force proficiency preferred.
• Additional Requirements: Valid driver’s license is required.
  
  

We hope you’ll join us as we change lives through technology.