Patient Experience Coordinator jobs in the United States

Medical Assistant/Patient Care Coordinator
  • The Naz Experience
  • The Naz Experience is now in Tysons Corner, VA and we're building our team!

    We are excited to open a cosmetic Medical Assistant position. In search of an exceptional and talented experienced professional. Qualified assistant will be in charge of the day-to-day patient management operations of our very busy oculofacial plastic surgery and aesthetics (injectables and aesthetic laser s) practice and ensure that we consistently deliver a precise, supportive, and unique experience to our patients. An excellent candidate will have a background in both medical/cosmetic office as well as surgery and will be able to multitask in a high volume environment.

    The Medical Assistant will be responsible for educating cosmetic patients with relevant and up-to-date information about expectations and process. They will also be in charge of taking before/after photos, numbing for injectables, rooming, scribing, assisting the doctor with consults and price quotes, and injections. They will educate and inform patients about before and after care of injectables, neuromodulators, dermal fillers, and non-invasive procedures offered. They are expected to optimize patient flow to ensure patients are roomed and seen by their provider on a timely basis and ensure consistent delivery of an excellent patient experience.


    • Answering phone lines and screening incoming phone calls in a professional manner.
    • Greeting and checking in patients and ensuring that they are comfortable in the waiting area.
    • Overseeing the direction and flow of patients to ensure the daily schedule runs efficiently and on time.
    • Ensuring patient information is updated and complete in EMR (electronic medical record)
    • Taking precise before and after photos, identify excellent results.
    • Keeping the areas organized, clean, and well stocked.
    • Patient post injection care calls to follow up.
    • Ordering needed medical supplies to ensure the practice is properly stocked.
    • Stocking exam and procedure rooms.
    • Conducts effective and informative patient consultations to determine aesthetic goals, educate patients, and set realistic expectations regarding possible results.
    • Implements strategic sales initiatives to maximize revenue and expand customer base.
    • Interacts regularly with patients to ensure service/product satisfaction; responds quickly and appropriately to any concerns.
    • Performs sales forecasting activities and sets performance goals accordingly.
    • Scribe notes into EMR for physician
    • Make daily follow up calls to check on patients, post cosmetic procedures.
    • Set up for dermal filler injections, reconstitute neurotoxins, draw syringes for neuromodulator injections based on physician recommendation.
    • Organize patient flow according to protocol.
    • Prepare quotes on services suggested by physician.
    • Cross promotion of new services/treatments.
    • Call in prescriptions to pharmacies.


    • 5 years medical assistant experience (3 years minimum within a plastic surgery/medical aesthetics environment).
    • Extensive facial anatomy knowledge.
    • Completion of a formal medical assistant program with internship is preferred.
    • Proven working experience in the cosmetic industry.
    • Phlebotomy-PRP.
    • Excellent time management skills and ability to multitask and prioritize work.
    • Social perceptiveness, service oriented, emotional intelligence.
    • Excellent written and verbal communication skills.
    • Strong organizational and planning skills.
    • Proficiency in electronic medical record and patient management software.

    Excellent customer service skills.

    • Fluency in other languages is preferred but not required.
    • Flexibility to work some evening and Saturday hours when necessary.
    • Proficient in MS Word, Excel, and PowerPoint is a must
    • Desire and ability help maintain a pleasant, team oriented atmosphere.
    • Must maintain a professional appearance and grooming at all times.


    • Associate's degree required, bachelor's degree preferred
    • Ability to provide 3 professional references
    • CPR-First AID Certification

    Benefits Include:

    • Competitive salary performance-based bonuses
    • Health insurance plan vision dental
    • Discounted cosmetic services
    • Paid Vacation and sick leave
    • 401 K, profit sharing and retirement contributions
    • Exceptional work environment, free parking, gym and excellent team atmosphere

    Job Types: Full-time, Part-time

    Pay: From $25.00 per hour


    • 401(k)
    • Dental insurance
    • Employee discount
    • Health insurance
    • Life insurance
    • Opportunities for advancement
    • Paid sick time
    • Paid time off
    • Profit sharing
    • Retirement plan
    • Vision insurance


    • 8 hour shift
    • Monday to Friday

    Work setting:

    • Clinic
    • In-person
    • Office
    • Private practice

    Work Location: In person

  • 1 Month Ago

RN/LPN - Integrated Patient Coordinator- 20 hours- Remote-Contingent
  • Integrated Patient Coordinator- 20 hours- Remote-Contingent - Henry Ford Health - Careers Careers
  • Detroit, MI FULL_TIME
  • GENERAL SUMMARY: Under the supervision of a registered nurse or provider, the Integrated Patient Coordinator (IPC) uses sound nursing judgment in provision of nursing care. Performs a variety of both ...
  • 8 Days Ago

Nurseline Coordinator
  • Patient Advocates
  • Gray, ME FULL_TIME
  • Nurseline is the first point of contact in helping our members navigate the increasingly complex healthcare system, responsible for fielding calls regarding upcoming medical procedures, addressing gen...
  • 24 Days Ago

Intake Coordinator
  • Patient Care
  • Egg Harbor, NJ FULL_TIME
  • The primary functions of the Intake Coordinator position are processing the intake of patients and the development and management of referrals of patients. The position also interacts with potential p...
  • 1 Month Ago

Coordinator - Patient Services
  • Candidate Experience site
  • Charlotte, NC FULL_TIME
  • Job SummaryResponsible for the implementation of a customer service program to enhance patient and family satisfaction. Performs duties of moderate to high complexity, judgment and scope. Liaison betw...
  • 11 Days Ago

Patient Accounts Coordinator
  • Candidate Experience site
  • Charlotte, NC FULL_TIME
  • Job Summary Patient Accounts Coordinator (PAC) works under the immediate supervision of supervisors/ managers in Patient Financial Services (PFS) performing tasks of moderate to difficult complexity r...
  • 1 Month Ago

Member Experience Coordinator
  • ClubCorp
  • Haymarket, VA
  • Job Description Ready to join a dynamic company in the hospitality and service industry where people help drive the succ...
  • 6/23/2024 12:00:00 AM

Patient Experience Supervisor
  • GW Medical Faculty Associates
  • Washington, DC
  • The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group....
  • 6/23/2024 12:00:00 AM

First Year Experience Coordinator
  • Washington Adventist University
  • Takoma Park, MD
  • Job Title: First Year Experience Coordinator FLSA Status: Exempt Department: Betty Howard Center for Student Success Rep...
  • 6/23/2024 12:00:00 AM

Workplace Experience Supervisor, Lorton VA
  • CBRE
  • Lorton, VA
  • Workplace Experience Supervisor, Lorton VA Job ID 169909 Posted 05-Jun-2024 Service line GWS Segment Role type Full-time...
  • 6/23/2024 12:00:00 AM

Patient Experience Coordinator
  • Healthy Foundations Group, LLC
  • Bethesda, MD
  • Job Description Job Description The Patient Experience Coordinator works as a part of a team to provide superior patient...
  • 6/22/2024 12:00:00 AM

Customer Experience Coordinator
  • Federal Aviation Administration
  • Washington, DC
  • ** Customer Experience Coordinator** **Department of Transportation** ** Office of Information & Technology, Business Pa...
  • 6/22/2024 12:00:00 AM

Customer Experience Supervisor I - Wheaton Plaza
  • JCPenney
  • Silver Spring, MD
  • General Description General Description: As the Customer Experience Supervisor I - You are accountable for driving profi...
  • 6/21/2024 12:00:00 AM

Store Customer Experience Coordinator PT 20 Hrs. (Leesburg)
  • TD Bank Group
  • Leesburg, VA
  • We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a d...
  • 6/21/2024 12:00:00 AM

Income Estimation for Patient Experience Coordinator jobs
$40,152 to $61,562