Patient Relations Director jobs in Waterloo, IA

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Patient Coordinator
  • Aspen Dental
  • Waterloo, IA FULL_TIME
  • At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO).  Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career.  When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients’ lives.  

    Job Type: Full Time

    Salary: $16 - $18 / hr

    Schedule: 7:45 am - 5:30 pm

    At Aspen Dental, we put You First.  We offer: 

    • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* 
    • Career development and growth opportunities with our best-in-class training program to support you at every stage of your career 
    • A fun and supportive culture that encourages collaboration and innovation 
    • Free Continuing Education (CE) through TAG U 

    How You’ll Make a Difference 

    As a Patient Coordinator, you will report to the Manager and perform daily front-office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in a four-week training program to succeed in your role.

    • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
    • Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
    • Balance nightly deposits and credit card processing
    • Additional tasks as assigned by the Manager

    Preferred Qualifications

    • High school diploma or equivalent
    • Strong communication and interpersonal skills with an ethical mindset
    • High regard for time management
    • Organized and detail-oriented

    Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

    *May vary by independently owned and operated Aspen Dental locations.

    ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

  • Just Posted

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Patient Care Coordinator
  • Advanced Family Eye Care
  • Independence, IA FULL_TIME
  • Job Summary – Patient Care Coordinator We are looking for a highly motivated and energetic professional to join our team as full-time Patient Care Coordinator. We provide patients with the absolute be...
  • 1 Day Ago

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Patient Observation Technician
  • UnityPoint Health
  • Waterloo, IA OTHER
  • OverviewUnityPoint Health - Allen Hospital Patient Observation TechnicianFull-time; 12 hr shift; NightsBenefits Eligible The Patient Observation Technician provides patient monitoring services through...
  • 7 Days Ago

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Patient care technician
  • DaVita Kidney Care
  • Waterloo, IA FULL_TIME
  • 3421 W 9th St, Waterloo, Iowa, 50702, United States of America HIRING IN WATERLOO and will be required to float to surrounding DaVita clinics. DaVita is seeking a Patient Care Technician who is lookin...
  • Just Posted

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Patient Registration Representative
  • Peoples Community Health Clinic, Inc.
  • Waterloo, IA FULL_TIME
  • Peoples Community Health Clinic, Inc. (Peoples Clinic) is a nonprofit health care clinic guided by its mission statement to provide access to affordable, compassionate, high quality health care for al...
  • 16 Days Ago

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Director of Admissions
  • Legacy Healthcare
  • Waterloo, IA FULL_TIME
  • Are you looking for a rewarding career in Skilled Nursing? We are currently searching for a Director of Admissions to join our friendly, caring and supportive team! Healthcare Nursing Center is rapidl...
  • 3 Days Ago

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0 Patient Relations Director jobs found in Waterloo, IA area

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Director of Athletic Development
  • Wartburg College
  • Waverly, IA
  • Function of Position: Responsible to the Vice President for Institutional Advancement, with additional supervision from ...
  • 5/10/2024 12:00:00 AM

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Director of Nursing (DON)
  • Shell Rock Senior Living
  • Shell Rock, IA
  • Shell Rock Senior Living, located in Shell Rock, IA, is a 44-bed Skilled Nursing Facility (SNF) with an additional 30 ap...
  • 5/10/2024 12:00:00 AM

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Director, Classic Upward Bound
  • University of Northern Iowa
  • Cedar Falls, IA
  • Impact & Responsibilities: Directs implementation of Upward Bound Project philosophy, goals, and objectives; coordinates...
  • 5/9/2024 12:00:00 AM

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Director Development - Foundation
  • Grundy County Memorial Hospital-UnityPoint Health
  • Grundy Center, IA
  • Overview Here’s your opportunity to join a high performing team. Grundy County Memorial Hospital is a consistent top per...
  • 5/9/2024 12:00:00 AM

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Aquatics Director
  • Family YMCA of Black Hawk
  • Waterloo, IA
  • Job Description Job Description Benefits: Competitive salary Health insurance Opportunity for advancement Training & dev...
  • 5/9/2024 12:00:00 AM

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Assistant Director, Classic Upward Bound
  • University of Northern Iowa
  • Cedar Falls, IA
  • Impact & Responsibilities: Assists in the selection and direction of Classic Upward Bound staff; consults with secondary...
  • 5/9/2024 12:00:00 AM

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Regional Director of Clinical Services
  • Arboreta Healthcare
  • Grundy Center, IA
  • Arboreta HealthCare Regional Director of Clinical Services Covering North West and Western Iowa Working at Arboreta Heal...
  • 5/8/2024 12:00:00 AM

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Director of Transportation
  • National Association of Development Organizations
  • Waterloo, IA
  • **Job Listing: Director of Transportation** > > Director of Transportation Iowa Northland Regional Council of Government...
  • 5/7/2024 12:00:00 AM

Waterloo is a city in and the county seat of Black Hawk County, Iowa, United States. As of the 2010 United States Census the population decreased by 0.5% to 68,406; the 2016 Census estimates the population at 67,934, making it the sixth-largest city in the state. The city is part of the Waterloo – Cedar Falls Metropolitan Statistical Area, and is the more populous of the two cities. According to the United States Census Bureau, the city has a total area of 63.23 square miles (163.76 km2), of which 61.39 square miles (159.00 km2) is land and 1.84 square miles (4.77 km2) is water. The average el...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$109,621 to $152,408
Waterloo, Iowa area prices
were up 0.8% from a year ago

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Patient Relations staff are also able to document and share compliments about services you have received.
February 18, 2020
Patient Relations Director in Reading, PA
If your nurse or unit director are unable to resolve your issue, Patient Relations is available to assist.
January 28, 2020
Patient Relations Director in Petaluma, CA
The Patient Experience Department acts as a liaison between the patients, hospitals and physicians to address concerns, complaints and issues.
January 19, 2020