Patient Representative jobs in Iowa

Position Qualifications:

Education Required:

• Bachelor’s degree or equivalent in education and/or experience.

Required Qualifications:

• Proficiency with standard office computer software applications (i.e. Microsoft Office Suite). 
• Medical terminology knowledge.
• Basic knowledge and understanding of HIPAA laws and regulations.
• Excellent, effective written and verbal communication skills to achieve and provide quality customer service by demonstrating positive professional demeanor at all times.
• Demonstrated ability to work with a professional and patient population including the ability to prioritize and coordinate inquiries from patients, staff, and administration.
• Strong attention to detail with accuracy to achieve or exceed organizational and individual performance goals.
• Demonstrated ability to handle complex and ambiguous situations with minimal supervision.

Certifications:

• Eligibility for certification as RHIT, RHIA, CPC, or equivalent through a nationally recognized credentialing body such as AHIMA or AAPC; must receive full certification within 6 months of hire.

Desirable Qualifications:

• 1-3 years’ experience with medical coding and/or billing preferred, will consider applicants with less experience.
• Knowledge, understanding and/or experience with CMS regulations or industry standards.
• Knowledge of anatomy and physiology.
• Completion of ICD-10 training curriculum.
• Current certification as RHIT, RHIA, CPC, CCS, CCSP or equivalent.
• Completion of a diploma or degree program in Health Information Management
• Experience and knowledge of Patient Financial Services’ functions, systems, processes, & policies.

Application Process: 

In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” for the submission:

• Resume
• (optional) Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.  Up to 5 professional references will be requested at a later step in the recruitment process.

Successful candidates will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.

For additional questions, please contact Veronica Clark at veronica-clark@uiowa.edu.

Applicant Resource Center:

Need help submitting an application or accepting an offer? Support is available!

Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.

Hours:

• Tuesdays & Thursdays 2:00pm – 4:00pm
• Or by appointment - Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.

• Classification Title: Coding Representative
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: Remote within Iowa

• Pay Level: 2B

• Organization: Healthcare
• Contact Name: Veronica Clark
• Contact Email: veronica-clark@uiowa.edu