Personnel Records Clerk jobs in Norfolk, VA

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.

Position Summary:
Primarily responsible for understanding the various departments within the company and the flow of accounts purchased by the company; reviewing accounts and underlying documentation within the legal and bankruptcy process to ensure the accuracy of the filings; and representing the company as a witness or corporate representative at depositions and hearings.Key Responsibilities (other duties may be assigned):

• Review documents and affidavits for correctness and accuracy by reviewing accounts and their underlying documentation prior to endorsing on behalf of the company.
• Represent company at court hearings and/or depositions as a witness, or corporate representative, as deemed necessary and appropriate in consultation with handling attorney.
• Responsible for ensuring compliance with applicable laws, regulations and company policies across all areas of organizational responsibility to include successful completion of the FDCPA assessment and computer based training annually.

Professional Experience/Qualifications:

• Associate’s Degree in a business related field preferred or equivalent amount of related experience required
• 1-3 years of experience preferred
• Excellent writing, communication and interpersonal skills
• Good organizational skills with a high attention to detail
• Proficient with Microsoft Windows and Office software and internet
• Must be able to work independently under general supervision only
• Must be able to handle multiple projects and tasks simultaneously
• Proficient level of knowledge of Fair Debt Collections and Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA) is required
• Valid driver’s license
• Ability to travel within and out of state; overnight stays may be required

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Legal: 1 year (Preferred)
• Microsoft Office: 2 years (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person