Policy Change Supervisor supervises a group of insurance policy change technicians to ensure that policy changes and requests are carried out according to established guidelines. Determines action on changes for which a policyholder has applied, but which are not covered by policy provisions, and computes costs or allowances for policy changes. Being a Policy Change Supervisor contacts policy owners and field agents with pertinent information that may affect a policy change. Does not have underwriting approval. Additionally, Policy Change Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Policy Change Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Policy Change Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Project Change Manager
Join us on a pioneering journey to digitalize and transform the global marketplace. If you're a changemaker eager to leave your mark on a leading FMCG company's ambitious journey, this is where your story begins.
About us
About Scandinavian Tobacco Group (STG):
With a presence in 20 countries spanning four continents, STG is a global leader in the FMCG sector, dedicated to crafting exceptional experiences with the finest natural tobacco products.
Your Role as Project Change Manager:
Stepping into the Project Change Manager role within our Group HR's People Program Office, you will spearhead strategic projects that impact our global workforce of 11,000. You'll be an integral part of a dynamic OCM team, working alongside experts in communication, training, and change management to enable organizational transformation.
Global Influence and Expansion:
Your mandate includes fostering relationships with a diverse array of stakeholders, shaping and implementing change initiatives with cultural sensitivity. While the OCM team is rooted in our Danish headquarters, your contribution will support our expansion, especially in facilitating the global rollout of SAP S/4HANA.
Location and Travel:
This position will be anchored in our US offices, located in Richmond or Bethlehem, suitable for a candidate ready to work from these locations. You should also be prepared for occasional travel, both within the US and internationally, to collaborate with teams and stakeholders.
Our Current Challenge:
At STG, we are navigating a diverse ERP landscape. Our vision is to unify our systems under a single global ERP solution in the next few years. This pivotal transformation will streamline our processes, unify our operations, and propel STG's growth.
Your Mission:
In collaboration with the OCM team, your role will be to empower our greatest asset, our people, as we transition to this new way of working. You will provide pivotal support through clear communication, comprehensive training, and strategic change management, ensuring everyone is aligned and equipped for the changes ahead.
As our Project Change Manager, you will be responsible for:
Your areas of knowledge and expertise (that matter the most for this role):
Key deliverables expected in this role:
Requirements:
We value our employees and in addition to our competitive salaries, we offer a competitive benefit package to our talented team members including:
What happens next?
Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.
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