Product Support Specialist jobs in Akron, OH

Description

The Opportunity: We are seeking to hire a Peer Support Recovery Specialist to join our case management team. This individual will work to enhance the provision of other clinical services to clients through both one’s lived experience of a mental health challenge or substance addiction and one’s continuous recovery. The Peer Support Recovery Specialist is integral to the case management team’s ability to connect with clients.

What You’ll Do:

• Provide peers/clients with support and encouragement.
• Share your own story of recovery with the peers and clients assigned to your care through the case management team.
• Foster engagement of and offer hope to clients through an establishment of trust.
• Model appropriate social skills for clients.
• Develop and maintain effective working relationships with clients and family members.
• Assist clients with referrals to and navigation of agency and community resources.
• Communicate the needs of clients with co-workers and supervisors.
• Complete and submit documentation in a timely manner.
• Currently hiring for a number of part-time (20 hours/week) positions on our different case management teams.

About Us:  For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We’re Looking For:

• High school diploma/GED preferred.
• A person with a lived experience of mental health or co-occurring mental health and substance use disorder.
• Certification from OhioMHAS as an Ohio Peer Recovery Supporter (CPRS) required.
• Timely recertification as required by OhioMHAS must be maintained throughout employment.
• A car and a valid Ohio driver’s license and insurability through the Agency’s insurance carrier required.
• A deeply held belief in CSS’s recovery-centered mission.
• Ability to develop positive relationships with individuals with mental illness, developmental disabilities, and substance abuse challenges.
• Excellent organizational, attention to detail and communication skills.
• Ability to work in a team environment.
• Proficiency in Microsoft Outlook.
• Skill in managing time and meeting deadlines.
• Ability to work non-judgmentally with individuals whose behavior and belief systems are incongruent with that of society and/or your personal beliefs.
• Perseverance in goals with individuals who may not improve or may only improve slowly.

What We Offer:

• Pay for this position starts at $16.00-17.50/hour
• Working within in a mission-driven, highly engaged environment
• A supportive, professional workplace with excellent resources
• Engaging, autonomous atmosphere
• Professional Development Assistance
• 401(k) with 5% employer contribution
• 10 holidays annually off work
• Subsidized membership to local YMCA branches

Further Information

Company's website: www.cssbh.org 

Company's Facebook page: https://www.facebook.com/103601489691547/

Community Support Services is an Equal Opportunity, Affirmative Action employer: EEO/M/F/Vet/Disability, with an active interest in Diversity and Inclusion.