Program Management Office Manager jobs in Prattville, AL

A highly motivated and experienced Front Office Manager to join our team. The ideal candidate will have a strong background in front office management and exceptional customer service skills.

Responsibilities:

• Manage and oversee all front office operations
• Ensure exceptional customer service is provided to all guests
• Train and supervise front office staff
• Develop and implement policies and procedures to improve efficiency and productivity
• Handle guest complaints and resolve issues in a timely and professional manner
• Manage room reservations and ensure accurate billing and payment processing
• Maintain accurate records and prepare reports as needed
• Collaborate with other departments to ensure seamless guest experiences

Requirements:

• Two years of front office management experience
• Proven experience as a Front Office Manager or similar role
• Excellent communication and interpersonal skills
• Strong leadership and management skills
• Ability to multitask and prioritize tasks effectively
• Proficient in Microsoft Office and hotel management software
• Bachelor's degree in Hospitality Management or related field preferred

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Montgomery, AL 36104: Relocate before starting work (Required)

Work Location: In person