Program Manager - Social Service manages and administers the day to day operations of residential or community-based programs. Hires and trains staff that provide patient care. Being a Program Manager - Social Service ensures service delivery meets quality standards. Acts as a liaison with internal and external parties. Additionally, Program Manager - Social Service requires a bachelor's degree in a related area. Typically reports to a director. The Program Manager - Social Service manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Program Manager - Social Service typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
This is temp or temp to hire for the right person. M - F basic business hours.
Social Services Coordinator organizes, implements and evaluates the Social Services program to meet the psycho-social needs including but not limited to: resident assessment, maintenance of resident records, coordination of services to meet the needs of residents and relocation when necessary. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.
Work Duties
· Assesses resident needs based on admission social services history, resident’s health, psychological and social needs
· Develops a Resident Care Plan based on the above assessment
· Visits and interviews residents at quarterly intervals and when requested by staff, physicians, residents or family members to determine recreational/activity history, needs, and interests, as well as social services’ needs
· Counsels and assists families with issues or concerns relating to caring for a resident
· Develops measurable social service goals and revises goals and care plan quarterly
· Attends resident care plan and resident evaluation committee meetings for residents
· Completes documentation regarding social service needs as required by regulations
· Coordinates, facilitates and organizes educational programs for residents regarding health, safety, and quality of life concerns
· Monitors Medicare eligibility period and provides required notices to residents/responsible parties
· Establishes relationships with individual residents, their families and neighborhood groups
· Provides general case management (including intake) and referral services to all residents needing such assistance
· Provides individual casework, case management for frail or at risk residents to include assessment, development of individual care plan, coordination of services and monitoring
· Serves as liaison with appropriate social and health agencies and service providers in the community
· Refers and links the residents of the community to local service providers, such as, case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, visiting nurse, preventive health screening/wellness, and legal advocacy
· Educates residents, and families on service availability, application procedures, client rights, etc., providing advocacy as appropriate
· Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual
· Manages the provision of supportive services where applicable
· Helps the residents build informal support networks with other residents, family and friends
· Works with residents, families and outside agencies when need for a higher level of services has been identified
· Report any suspected cases of abuse, neglect or exploitation of a resident to appropriate agency
· Report problems of service provides to the appropriate agency
· May set up volunteer support programs with service organizations in the community
· Maintains accurate records and files in the most confidential manner
· Promotes and protects the rights of each resident
· Attends in-service training workshops and meetings as required
· Provides effective and courteous service to all residents, guests and co-workers
· Conducts work tasks safely and in compliance with the facility safety program
· Provides effective and courteous service to all residents, guests and co-workers
· Promotes and protects the rights of each resident
Qualifications:
· BA degree in social work or related program such as gerontology, psychology, or recreation therapy;
· 1 year of experience, preferably in a geriatric setting; or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.
Job Types: Full-time, Temporary
Pay: $25.00 - $27.00 per hour
Schedule:
Ability to Relocate:
Work Location: In person
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