Program Manager - Social Service jobs in South Bend, IN

Duties

The Suicide Prevention Coordinator (SPC) functions as the coordinator of care for Veterans at suicide risk and as an advisor to the Chief of Mental Health Services, facility leadership, program managers and other medical center staff concerning suicide prevention strategies for individual Veterans, for the facility and for the Veteran community as a whole.

Major duties and responsibilities include:

• Tracking and reporting all Veteran suicide attempts and completions within the facility's catchment area, including the submission of a monthly report to the National Suicide Prevention Coordinator
• Maintaining a facility "high-risk" list which identifies Veterans who have been deemed at-risk for suicide, per their consultation with clinicians.
• Assessing the risk of suicide in individual Veterans in conjunction with the treating clinician and managing the Category II Patient Record Flag for Veterans at high risk for suicide.
• Exclusively controlling the Category II Patient Record Flag as it relates to suicide and limits its use to Veterans who meet the criteria of being placed on the facility high risk list.
• Maintaining the list of Veterans who have a Category II Patient Record Flag for suicide and reviewing these Veteran's records at least every 90 days to determine the continuation or discontinuation of the Flag.
• Ensuring that Veterans identified as being at high risk for suicide receive follow-up contact for any missed mental health and substance abuse appointments in conjunction with the clinical treatment team, and that this follow-up is documented in the electronic medical record.
• On-going collaboration with Suicide Prevention Specialists as well as other national SPCs to ensure continuing contact with and monitoring of those Veterans that have been identified as high-risk for suicide to assure on-going care and treatment.
• Following up on consults (within 24 business hours) received from the VA Suicide Hotline to assure timely access to care and follow-up for Veterans in crisis. When an appointment is needed, and when possible, the SPC meets the Veteran at the door to
• make sure they are seen and evaluated in a timely manner. The SPC assists with and expedites Veteran enrollment into the VA as needed.
• Following up on referrals received from staff as a result of the Operation S.A.V.E. training.
• Facilitating the community version of Operation S.A.V.E. training to community organizations that have contact with Veterans.
• Facilitating community outreach activities every month to assist with suicide prevention and awareness.
• Building relationships with local and state suicide prevention organizations, local crisis line organizations, and local Veteran Service Organizations (VSOs).
• Developing partnerships with VA program coordinators, managers and other community organizations. This partnership is to assure that Veterans are assessed and evaluated for suicide risk as appropriate and preventative interventions are in place.
• Facilitating staff and Veteran education during Suicide Prevention and Awareness Week, which is usually the second week in September of each year. Educational activities include displays and exhibits regarding suicide prevention and securing appropriate speakers.
• Acting as a resource for both the VA facility and community related to Veteran suicide and suicide prevention issues.
• Facilitating and completing the yearly Suicide Aggregate Review and participating in individual Root Cause Analyses (RCAs) concerning Veterans who have attempted or completed suicide.
• Participating in the Mental Health Environment of Care (EOC) Committee. The SPC assists the Mental Health EOC Safety Survey team in determining actions that should be taken to improve the mental health inpatient environment.
• Disseminating, organizing, and where possible, conducting evidence-based and promising, emerging intervention.
• Maintaining awareness of suicide treatment options by attending conferences and staying abreast of current research on issues relating to suicide, so as to make recommendations to the Veteran's treatment team when new options become available.
• Obtaining any relevant HIPAA clearances to allow transmittal of facility data on suicide attempts and individuals at risk to the VISN 19 MIRECC for trending and quality assurance purposes; and transmitting the data following cyber security requirements as applicable for this sensitive data.
• SPCs participate in training activities and scheduled conference calls as required by the Office of Mental Health Services.

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  To apply for this position, you must provide a complete Application Package which includes:
  

  • License
  • Resume
  • Transcript

  
  
  The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
  
  

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Other (1)
  • Other (2)
  • Other (3)
  • Performance Appraisal
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

  
  
  Veterans' Preference: Veteran's preference does not apply to the 0185 occupational series per OCHCO Bulletin for the annual determination of staffing shortages as required by 38 U.S.C. § 7412 dated October 3, 2023.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/08/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12276554.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

  • Click Submit My Answers to submit your application package.

  
  NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  
  To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

  Agency contact information

  Katrina Majors

  Phone

  443-421-5813

  Email

  Katrina.Majors@va.gov

  Address

  Northern Indiana HCS
  1700 East 38th Street
  Marion, IN 46953
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
  
  You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
  
  NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents