Quality Improvement Director - Healthcare jobs in Harrisburg, PA

Job Description

Department: Cumberland County Children and Youth Services

Address: 16 W. High Street, Suite 200, Carlisle, PA 17013

Work hours are 8:00 am to 4:30 pm; Monday through Friday (75 hours bi-weekly)

Type Position: permanent / full-time

External or Internal: both

Position Code: CY2067

Title: Lead Human Services Case Manager – Continuous Quality Improvement

Salary: $56,862.00

Pay Range & Step: C43-1

Posting Period: 10 days

Recruitment Methods:

• Transfer
• Reassignment
• Voluntary Demotion
• Promotion

Job description:

ESSENTIAL FUNCTIONS OF JOB:

• Provides casework services to families and children.
• Assesses risk and safety of children at regular intervals as per DPW regulations.
• Investigates allegations of Child/Abuse and Neglect.
• Develops and implement service plans with clients based on strengths and concerns identified during assessment.
• Makes referrals to community resources and works collaboratively with providers to assure the needs of the family are being met.
• Participates in planning for coordination of services.
• Participates in periodic reviews of services provided to families as required by DPW Regulations.
• Prepares court documents, attendance at court hearings and testifies to the facts of the case.
• Maintains contact with all case members as per DPW regulations, through home, field, office or school visits.
• Maintains accurate documentation in the record by documenting all contacts in the case and keeping the electronic file up to date.
• Obtains and reviews all records and reports regarding a family.
• Completes necessary filing and maintenance of records.
• Maintains statistics and completes required paperwork/reports.
• Serves as an advocate for children and parents.
• Utilizes critical thinking and conflict resolution skills to handle crisis situations in the field.

ESSENTIAL FUNCTIONS SPECIFIC TO CQI:

• Training and mentoring of new staff members.
• Conducts on site visits with contract providers to provide training, technical assistance, conduct internal audits, and interpret agency policies and procedures and federal, state and county rules and regulations.
• Acts as a liaison between the county and service providers.
• Develops, reviews, analyzes and evaluates the effectiveness of agency programs in meeting objectives and achieving positive outcomes for children, youth and families by discussing program operations with staff and purchase of service providers.
• Plans and develops programs, objectives, policies and operations of an organizational segment of a county children, youth and families agency.
• Establishes and maintains written criteria for the case review process and evaluate services provided by the agency or on contract to families in their homes and/or children in custody.
• Establishes and coordinates the agency’s staff development programs for specialized areas.

OTHER DUTIES OF JOB:

• Attends required Foundations training series and upon completion is certified as a Direct Service Worker.
• Attend at a minimum 20 hours of training yearly to maintain Direct Service Worker Certification. As per Chapter 3140.
• Performs emergency on-call duty as scheduled.
• Performs other job-related work as required.
• May perform substance abuse testing of clients if substance use/abuse is suspected.

Minimum Education and Training (must meet one of the requirements):

• Two years of experience as a Senior Human Services Case Manager
• A bachelor’s degree in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences and 3 years of professional social casework experience in a public or private social service agency.
• Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice or other related social sciences.

Selection Criteria:

• Meet the minimum experience and training for the job
• Meritorious service: defined as the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting

Current County Employees will follow the County Promotion/Demotion Policy.

If you are contacted for an interview and need accommodations for the interview due to a disability, please advise the interviewer of the accommodations you require well in advance of the scheduled date.

CUMBERLAND COUNTY IS AN EQUAL OPPORTUNITY & AFFIRMATIVE ACTION EMPLOYER

Company Description

Mission Statement: The most livable community with the most efficient and effective public services in Pennsylvania.

We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!

Benefits

Medical Benefits:

• Capital Blue Cross Medical Insurance (currently with options for no out of paycheck costs)
  • Health Savings Account
  • Wellness program with wellness incentives
• Capital Blue Cross Vision Insurance (currently with options for no out of paycheck costs)
• United Concordia Dental Insurance (currently with options for no out of paycheck costs)

Retirement Benefits:

• County Retirement Pension
  • 5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax
  • Fully vested after 5 years of credited service
  • Normal Retirement Options:
    • Age 55 with 20 years of credited service
    • Age 60 with any amount of credited service
• Voluntary 457b Deferred Compensation Plan
• Military Time Buy Back Options

Paid Time Off:

• Vacation
  • 10 days per year, accrued per pay period (Non-Exempt)
  • 15 days per year, accrued per pay period (Exempt)
  • Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service
• Personal
  • 3 Personal days per year, pro-rated based on starting date
• Sick
  • 5 Sick days per year, pro-rated based on starting date
• 12 Paid County Holidays
  • No waiting period to receive paid holidays

Additional Benefits:

• Tuition Reimbursement
  • 75% of tuition & book costs reimbursed up to $1,200 per semester for pre-approved courses earning a grade C or better (after 6 months of Full-Time Employment)
• Employee Assistance Program
  • Resources for: Childcare, Eldercare, Legal, Financial, and Coaching
• Flexible Spending Account
• Dependent Care Account
• Short Term Disability
• Long Term Disability
• Life Insurance