Receptionist greets visitors and maintains visitor logs. Completes security procedures such as issuing badges or visitor passes. Being a Receptionist performs administrative activities such as booking meeting rooms, arranging transportation, receiving and sending mail and packages. Responds to internal and external inquiries. Additionally, Receptionist may provide back up for clerical projects or route phone calls. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Receptionist works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Represents the company in a positive and professional manner while greeting visitors, answering telephone, and directing calls.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages.
May fax and photocopy information as needed.
Maintains current resident / patient and staff directories
May accept job applications and forwards to appropriate department.
Announces emergency codes and instructions over public address system as required.
Assists Residents, family members, and others with inquiries regarding Resident and facility information.
ENTRY QUALIFICATIONS
Minimum high school diploma or equivalent.
Exceptional customer service skills and telephone etiquette.
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