Records Clerk jobs in Atlanta, GA

JOB SUMMARY

This person in this position is responsible for logging and maintaining police records for development of investigative and statistical reports.  Work includes a wide variety of typing, clerical and general office duties in the Police Department.

ESSENTIAL JOB FUNCTIONS                                                                                                                                            

• Enters police reports into RMS computer system;
• Performs a wide variety of general clerical duties relating to the processing and maintenance of police records;
• Assists  the   public  in  person   or  on  the   telephone;  receives  and   processes  requests  and complaints; locates reports for customers; answers questions for the public regarding records, directions and other information;
• Maintains a variety of files and records; enters data into computer and files case reports;
• Assists officers and administration with requests for data retrieval as required;
• Files  records,   citations  and  other   data  related  to   an  individual  or   case  and  retrieves   as requested;
• Financial Responsibilities: Accept, receive, and/or collect payments.
• Processes paperwork for alcohol servers; takes photo and creates IDs; inputs information into computer system;
• Performs related duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS 

Requires a High school Diploma and two (2) years of experience in customer service and/or  police records  is preferred; or an equivalent combination of education and experience. 

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of basic computer operation;
• Knowledge of modern office practices, procedures, and equipment;
• Knowledge of  record-keeping techniques;
• Knowledge of  statistical record-keeping techniques;
• Knowledge  of correct  English  language usage, grammar, spelling, punctuation, and vocabulary;
• Knowledge of laws, rules, and regulations related to assigned activities;
• Knowledge of applicable laws, codes, regulations, policies, and procedures related to assigned activities;
• Skilled in oral and written communication;
• Skilled in using tact, patience, and courtesy;
• Ability to ensure proper police practices and procedures are followed;
• Ability to work confidentially and with discretion;
• Ability to understand and follow oral and written directions;
• Ability to maintain routine records;
• Ability to operate a computer terminal and enter and retrieve data;
• Ability to learn the computerized records system;
• Ability  to read, interpret, apply, and explain codes, rules and regulations, policies and procedures;
• Ability to establish and maintain cooperative and effective working relationships with others.

CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS 

Requires a valid State of Georgia Driver’s License and GCIC Certification.

PHYSICAL DEMANDS

The work is sedentary work and requires fingering, grasping, handling, hearing, mental acuity, reaching, repetitive motion, speaking, talking, visual acuity, and walking.

WORK ENVIRONMENT         

The incumbent works in a relatively safe, secure, and stable work environment.