Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job title: Administrative Assistant
Location: Tallahassee, FL
WORK ENVIRONMENT: In-Office - Professional office environment
DRESS CODE: Business Casual
CANDIDATE RESPONSIBILITIES:
** Providing administrative support to the Chief of Medical Services
** Assist with daily administrative operations in the Division of Children’s Medical Services as directed by the Department.
** Answer and re-direct calls on a multi-line phone system as directed by the Department.
** Sort and distribute (internal and external) mail as directed by the Department.
** Greet and assist visitors in finding the correct destination as directed by the Department
** Ensures compliance with DOH policies and procedures.
** Assists the Bureau Chief in coordinating daily operational functions within the Division.
** Coordinates, reviews, edits, and formats outgoing correspondence.
** Drafts, formats, and completes routine memos and letter within established timeframes.
** Coordinates travel arrangements, prepares itineraries, prepares, and submits travel reimbursements for the CMS Plan staff.
** Coordinates meeting, including the scheduling of meeting rooms, preparation of agendas, materials.
** Coordinates and makes arrangements pertaining to conferences calls.
** Attends staff and other meetings as required.
Job Type: Contract
Schedule:
Experience:
Work Location: In person
Clear All
0 Regional Customer Service Manager jobs found in Valdosta, GA area