Residential Living Supervisor jobs in Oak Lawn, IL

Working for Equity Residential (EQR), a leading multi-family real estate investment trust (REIT) headquartered in downtown Chicago, means being part of a community and striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we work together. Our portfolio of high-quality properties in urban growth markets – New York City, Boston, Washington DC, Seattle, San Francisco and Los Angeles – provides homes where people most want to live, work and play. We've got the best people in the business, and our experience shows in our dedication to our residents and in how much we value each other as colleagues. That’s why our employees say they are proud to work at Equity, a company that gives our residents a place where they can “Live Remarkably,” and offers a culture where our employees have the opportunity to make their mark.

As an Analyst on the Flexible Living Solutions team, you will join a team that is reshaping the way people live and thrive in our communities. You will support programs and initiatives that offer flexible, dynamic, and exciting alternatives to the traditional 12 month lease and also generate new revenue streams for the organization. We're on a mission to redefine modern living, and we're looking for an entry level analyst position to join our team. 

WHO YOU ARE 

• Knowledgeable, Analytical, and Intellectually Curious. You are comfortable analyzing data sets, spotting trends and synthesizing relevant observations. You like thinking outside the box to come up with innovative points of view.
• Organized and Confident. You are flexible, composed, and able to prioritize multiple tasks and deadlines simultaneously. You handle pressure well and do so with confidence. 
• Solution and Results-Oriented. You demonstrate a sense of urgency to drive great results, while being precise in executing your work. 
• Strong Communicator. Your writing and speaking skills are clear, articulate, and effective, demonstrating your ability to interact with all levels and various teams within the organization.
• A Trusted Team Player. You enjoy partnering with others and building constructive working relationships. You are accountable to your teammates and follow through on commitments.
• Passionate. Motivated. Eager to Learn.  You are resourceful, ask smart questions, challenge the status quo, and regularly seek to understand. You invest extra energy to reach your goals. And when a special project arises, you volunteer!

WHAT YOU’LL DO 

• Support common area rental initiatives. Identify, build, and maintain rental space listings posted on third party rental platforms. Track and optimize listing performance. Provide on-site team support and guidance. Produce and present program reporting and updates.
• Support short-term rental initiatives. Draft and deploy internal and resident program communications. Track and report program metrics, revenue, and expense.  Respond to internal and resident inquiries. Audit program activities for internal and local regulation compliance.
• Develop and maintain databases and trackers of vendor and property data, open issues, program changes, project implementations, etc.
• Perform data collection and analysis on program results to help make decisions, address problems and issues, and identify opportunities for initiatives improvement.
• Create engaging presentations and related communications to highlight program results to key internal and external stakeholders.
• Manage vendor relationships and day-to-day program functions ensuring desired flexible living initiative outcomes and goals are met.
• Serve as the go-to liaison to triage and resolve large-scale or complex requests, questions, issues, etc. 
• Suggest process improvements that result in better visibility and more effective management of resources and/or reduced costs and directly implement those recommendations.
• Support special projects and ad hoc requests, as needed.

PREVIOUS EXPERIENCE & REQUIREMENTS

• Bachelor's Degree with an emphasis in business, operations, or real estate and previous professional experience in property management or other corporate roles preferred.
• Interest and knowledge of real estate, hospitality, and/or travel industries. 
• Demonstrate a high degree of flexibility, intuitiveness, conceptual thought processes, and exemplary organizational skills to support simultaneous project management.
• Analytical skills are necessary, with proficiency in Excel and Google Suite, and project management applications.
• Demonstrated ability to quickly master additional skills relevant to the role. Comfortable utilizing and learning new technologies and software programs.
• Strong verbal and written communication skills with the ability to interact effectively with all levels of the organization and  translate numerical/technical data into clear written, verbal, and presentation communications.
• Must be able and willing to work in the Chicago corporate office at least 3 days a week (12 days per month) and attend company and industry events.
• Available for potential project or conference related travel (less than 5% a year).