Retail Store Office Manager supervises office and administrative activities to achieve maximum expense control and productivity for a retail store. Responsible for all payroll, accounting, and other general administrative functions for a retail location. Being a Retail Store Office Manager oversees human resource and personnel functions including employee evaluations and enforcement of company policies. Monitors office facilities and tracks retail equipment and supplies. Additionally, Retail Store Office Manager requires a high school diploma or equivalent. Typically reports to a head of a unit/department. The Retail Store Office Manager supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Retail Store Office Manager typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Responsibilities:
- Assist the Store Manager in overseeing daily store operations and achieving sales targets
- Provide excellent customer service and ensure customer satisfaction
- Manage and train store staff, including scheduling and assigning tasks
- Monitor inventory levels and coordinate with the stock team to ensure adequate stock levels
- Assist in visual merchandising and maintaining store appearance
- Handle customer inquiries, complaints, and returns in a professional manner
- Perform administrative tasks such as cash handling, opening/closing procedures, and reporting
Skills:
- Strong organizational skills to effectively manage store operations
- Excellent time management skills to prioritize tasks and meet deadlines
- Proficient in math for cash handling and inventory management
- Ability to communicate effectively with customers and team members
- Knowledge of phone etiquette for handling customer inquiries
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Type: Full-time
Pay: $23.00 - $24.00 per hour
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Work Location: In person