Returns Supervisor supervises the receipt of goods for return and coordinates return of goods to vendors. Handles defective, discontinued or recalled goods and destroys returned goods as appropriate. Being a Returns Supervisor ensures the returns process follows appropriate procedures and maintains documents as necessary. May require an associate degree or its equivalent. Additionally, Returns Supervisor typically reports to a manager. The Returns Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Returns Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
SUMMARY
Responsible for the overall direction, supervision, coordination, and evaluation of helpers, laborers, and/or material movers. Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Supervisory Responsibility
This position has some supervisory responsibilities.
Physical Demands
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Highly technical work with the possibility of extremely prolonged periods working in extreme temperatures and high-stress situations. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift or move items up to 10 pounds and occasionally lift or move items up to 75 pounds. The employee will be exposed to extreme seasonal temperatures, both very hot and very cold. The employee will be exposed to contaminants, hazardous conditions, and hazardous equipment. The employee will be exposed to whole body vibration and sounds, with noise levels that may be distracting or uncomfortable at times. The employee will be exposed to cramped workspace, awkward positions, and sometimes very confined spaces. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type and Expected Hours of Work
This is a full-time position with 24/7 responsibilities. Employees will be on call 24 hours a day, 7 days a week with overtime eligibility. Due to the nature of the job, the employee must be available on-call early/late hours to deal with delays, bad weather and emergencies at the job site.
Travel
Travel is expected for this position. Travel is primarily local during the business day, although some out-of-the-area and overnight travel will be expected. The employee may travel extensively when the construction site is not close to the main office or when responsible for activities at two or more sites.
Preferred Education and Experience
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO STATEMENT
It is the policy of the Company to provide equal employment opportunity to all individuals regardless of race, creed, color, religion, sex, age, national origin, disabilities, veteran status, sexual orientation, marital status, military status, or any other characteristic protected by state or federal law. The Company is strongly committed to this policy and believes in the concept and spirit of the law. The Company believes in and practices equal opportunity and affirmative action. All employees are responsible for supporting the concept of equal opportunity and affirmative action and assisting the Company in meeting its objectives.
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