Room Reservations Supervisor - Casino supervises hotel reservations. Books rooms and monitors occupancy levels. Being a Room Reservations Supervisor - Casino ensures guest satisfactions and monitors employee performance. May require a bachelor's degree in area of specialty. Additionally, Room Reservations Supervisor - Casino typically reports to a manager. The Room Reservations Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Room Reservations Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Come join Team Atlantis! We are currently accepting applications for Reservations Specialist. The Atlantis Casino Resort Spa Reservation Specialist is vitally important to the continued success of the company. Reservation agents help guests make travel plans. They describe and book ideal hotel accommodations for VIP and non-VIP guests, book special events, provide room rates, reserve dining, assist with directing guests towards spa services and other vacation-related arrangements over the phone, fax or through email.
Depending on Shift pay is $20-$22
• Agents must have a clear speaking voice and demonstrate strong interpersonal, analytical and organization skills.• Proficient in relevant computer applications (Office, Word, Excel, Hotel Extranets).• Knowledge of customer service principles and practices.• Knowledge of call center telephony and technology.• Experience within call center or customer service environment preferred.• Knowledge of administration and clerical processes.
****Must adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors.****
Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:
• Comprehensive benefits (medical, dental, vision, supplemental coverage)• 401K retirement savings plan discretionary match• Education Tuition Reimbursement Program• Scholarship Opportunity• Paid Vacation• Holiday Pay• Recreation /Fitness Discounts• Weekly Resort Prizes• Career Development and Training Workshops• FREE daily meal• Internal Advancement