Sales Support Supervisor jobs in New Mexico

G
Sales & Support Floor Supervisor
  • Global TekMed Holdings, LLC
  • Las Cruces, NM FULL_TIME
  • Sales & Support Floor Supervisor
     
    Company Information
    Global TekMed Holdings is a conglomerate of industry-leading businesses spanning multiple markets, including Sales, Marketing, IT, Management, Accounting, and more. Our primary focus is creating B2B and B2C products and services supporting the military veteran community.
     
    At Global TekMed, you will have the opportunity to work in a collaborative environment with high growth opportunities. We are looking for a talented digital marketer to generate high converting content and campaigns across multiple brands that support the military Veteran community. Come be a part of something great!
     
    Job Information
    Our Sales & Support Supervisor will serve as a coach, mentor, and subject matter expert to our valued sales and support team. Under the guidance of the Sr Lead - Operations Manager and Sales Manager, the Supervisor will provide guidance and support to assist in ensuring the immediate needs of the team, business, and that customers have been properly addressed.
     
    Locations: Las Cruces, NM
     
    Job Type: Full-time (40 hours per week). May require additional hours, evenings, and/or weekend work. This is an on-site position.
     
    ESSENTIAL FUNCTIONS:
    • Assist the Sr Lead - Operations Manager and Sales Manager in managing day-to-day operations and serve as a liaison to team leads.
    • Support QA standards for staff, ensuring calls are compliant with standards, escalating issues as needed, and maintaining communication with customers and management teams.
    • Monitor attendance of CMAs and Sales Support Reps to ensure punctuality from lunches and breaks. 
    • Contribute a culture of accountability, continuous improvement, and personal excellence by coaching and mentoring employees who may need additional training and/or support.
    • Provide floor support, including escalated calls or to assist in queue busting, as needed and when directed by the manager.
    • Complete regular reports to management and offer new ideas to improve team performance.
    • Ensure a safe and harmonious working environment for all other team members and delegate duties to all team members.
    • Oversee and work with remote employees as needed.
    • Serve as a manager on duty when the manager is out of the office or as directed.
    • Perform other duties as assigned.
     
    JOB REQUIREMENTS:
    • HS Diploma or equivalent required.
    • 2 years in a Contact Center environment of which 1 years in a lead role.
    • Supervisory experience preferred.
     
    KNOWLEDGE, SKILLS, AND ABILITIES FOR THIS POSITION:
    • Microsoft Office knowledge required.
    • Team management experience
    • Strong organization, communication, and leadership skills
    • Ability to deal with demanding customers and escalations.
    • Must have a positive outlook, willingness to lead by example, sense of responsibility, and a high level of motivation.
    • Creative Thinking
    • Flexibility in working hours, including the ability to work nights and weekends. 
     
    Benefits
    401(k) Plan
    Medical Insurance
    Private Gym
    Paid Holidays
    Paid Time off
     
    Global TekMed Holdings is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, veteran status, or any other applicable legally protected status or characteristic.

  • 15 Days Ago

M
Supervisor II
  • Mission Support and Test Services, LLC
  • Los Alamos, NM FULL_TIME
  • Overview: Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to he...
  • 8 Days Ago

C
Support Supervisor
  • Clean Team
  • Albuquerque, NM PART_TIME
  • Monday through Friday 5:00pm to 10:00pm Responsibilities As a Support Supervisor at Clean Team, you will be responsible for assisting in the day-to-day operations of your assigned areas You are devote...
  • 1 Month Ago

E
Sales Support
  • Elite Roofing Supply
  • Albuqueque, NM FULL_TIME
  • DescriptionAbout the Job:The Sales Support role at ERS (Elite Roofing Supply) entails actively engaging with customers and collaborating closely with both Inside and Outside Sales representatives at E...
  • 9 Days Ago

N
Operations Support Supervisor
  • North Central Regional Transit District
  • Taos, NM FULL_TIME
  • This is a full supervisory-level class that exercises independent judgment on diverse and specialized transit operations and transit service activities with accountability and ongoing decision-making ...
  • 5 Days Ago

H
Supervisor Account Support
  • Highmark Health
  • NM, NM FULL_TIME
  • Description I. GENERAL PURPOSE : Leads a team of personnel responsible for timely and accurate client installation activities. II. ESSENTIAL RESPONSIBILITIES : 1. Supervision and management of client ...
  • 21 Days Ago

F
Inside Sales Representative
  • Fortis
  • Novi, MI
  • Inside Sales Representative- Sales consultants are responsible for identifying, prospecting, consulting, and closing new...
  • 3/19/2024 12:00:00 AM

H
Whole Sales Assistant
  • Hedaya Home
  • Elizabeth, NJ
  • Company Description Hedaya Home is a leading supplier of bed, bath, and kitchen soft home products with over 50 years of...
  • 3/19/2024 12:00:00 AM

O
Field Inventory Logistics & Sales Support Supervisor, Orthopedics
  • Orthofix Ltd
  • Lewisville, TX
  • Come join our global team of dedicated professionals who through their extraordinary efforts demonstrate every day their...
  • 3/18/2024 12:00:00 AM

A
Supervisor, Sales Support and Operations
  • Ameritas
  • Lincoln, NE
  • The Supervisor, Sales Support and Operations position manages the day-to-day operations for the sales support function i...
  • 3/18/2024 12:00:00 AM

C
Group Sales Event Coordinator
  • Cedar Fair LP
  • Allentown, PA
  • **Group Sales Event Coordinator** CAROUSEL_PARAGRAPH * Allentown, Pennsylvania * Group Sales * 12918 ** Share Job** ** J...
  • 3/18/2024 12:00:00 AM

D
Sales Support Supervisor - Manufacturing
  • Dura Technologies
  • Bloomington, CA
  • Job Description Job Description Dura Technologies is looking for a Sales Support - Customer Service Supervisor. This pos...
  • 3/15/2024 12:00:00 AM

A
Supervisor, Sales Support and Operations
  • Ameritas
  • Lincoln, NE
  • The Supervisor, Sales Support and Operations position manages the day-to-day operations for the sales support function i...
  • 3/15/2024 12:00:00 AM

B
Sales Support Specialist (Intl)
  • Baldor Electric Co.
  • Fort Smith, AR
  • **Sales Support Specialist (Intl)** Location Fort Smith, Arkansas, USA Full-Time Regular/Permanent JOB DESCRIPTION **Sal...
  • 3/15/2024 12:00:00 AM

New Mexico (Spanish: Nuevo México Spanish pronunciation: [ˈnweβo ˈmexiko] (listen), Navajo: Yootó Hahoodzo pronounced [jòːtxó xɑ̀xʷòːtsò]) is a state in the Southwestern region of the United States of America; its capital and cultural center is Santa Fe, which was founded in 1610 as capital of Nuevo México (itself established as a province of New Spain in 1598), while its largest city is Albuquerque with its accompanying metropolitan area. It is one of the Mountain States and shares the Four Corners region with Utah, Colorado, and Arizona; its other neighboring states are Oklahoma to the north...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Sales Support Supervisor jobs
$81,319 to $115,100