Service Contract Administrator prepares, reviews, administers, and tracks service contract proposals and renewals. Explains service terms to customers and answers questions about contracts. Being a Service Contract Administrator secures necessary approvals and ensures that the standard contract terms are followed. Escalates issues involving customer claims about service to management. Additionally, Service Contract Administrator may participate in review of customer issues and may recommend modifications to the services or terms. May assist with contract negotiations. Requires a bachelor's degree. Typically reports to a manager. The Service Contract Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Service Contract Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
The Service Administrator is responsible for determining customer service requirements for machine repairs, ensuring all issues are handled expeditiously and correctly. Applicant should have outstanding organizational and communication skills and be capable of delivering a high level of customer service.
Duties and responsibilities include, but are not limited to:
Desired Skills and Experience:
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
Day range:
Shift:
Application Question(s):
Experience:
Language:
Ability to Relocate:
Work Location: In person
Clear All
0 Service Contract Administrator jobs found in Amarillo, TX area