Service desk Lead jobs in Binghamton, NY

Position Description

Title: Program Lead - Zero to Five Project

Department: Clinic

Status: Non-Exempt/ 30 hours week

Responsible To: Director of Clinical Services

Starting Salary: $50,000 annually

At Family & Children’s Service of Ithaca (F&CS), we are committed to providing high quality, equitable, and inclusive mental health services to community members of all life stages. We are seeking a Program Lead for our Zero to Five Project to develop, oversee, and provide the clinically informed outreach, consultation, and education services in Tompkins County for children aged 0-5 years and those who care for them such as family members, daycare staff, pre-k teachers, etc. This is a grant-funded role and the continuation of the role will be dependent on the maintenance of that funding. F&CS has had this grant funded for over 10 years and anticipates that the funding will remain relatively stable.

Responsibilities

· Conduct a needs assessment of our community in order to determine where our grant funded services of clinically informed outreach, consultation, and education may best contribute to the needs of our 0-5 children and those who care for them.

· Develop a set of clinically informed outreach, consultation, and education services that match the grant funding, the resources allocated, and the needs of our community that the program will deliver, including strategies to monitor performance and impact through these services.

· Prepare quarterly and annual reports on service delivery to demonstrate how grant funding has been spent as well as how it is accomplishing the goals of the program.

· Collaborate externally with community agencies to ensure that information related to program services is disseminated to relevant parties and that services continue to be influenced by what the community is needing for this population.

· Collaborate internally with F&CS staff regarding cross-program referrals, sharing knowledge across staff serving similar populations, and connecting through various meetings and/or trainings to ensure that these programs are not isolated, but have integrations across the organization.

· Provide outreach, consultation, and education services directly to children, caregivers, and other related stakeholders.

· Maintain boundaries between services provided under this program and clinical services, and reinforce with all stakeholders the difference. This is not a clinical diagnostic or treatment service and is not covered under HIPAA, is not billable to insurance, etc.

· Create and maintain a records system for documentation of all services provided under this program.

· Supervise a part-time Consultant within the Zero to Five Project who will assist with providing outreach, consultation, and education services.

· Keep up with professional developments in the field in order to keep knowledge base current with changes in understanding of the needs children ages 0-5 and those who care for them.

Required Qualifications

· Master’s degree in a mental health discipline (license to practice not necessary).

· Demonstrated professional experience with children age 0-5 and their parents.

· Proficiency in formal and informal presentations delivering content designed to raise awareness, knowledge, and skills.

· Clear understanding of the systems at play in the lives of children ages 0-5 and their caregivers and how these interact with the cultural identities of the children and their caregivers.

· Demonstrated success in program design, implementation, monitoring, and reporting.

Additional Preferred Qualifications

· Experience with managing grant funded programs including working knowledge of Consolidated Fiscal Reporting (CFR) regulations.

· Supervisory experience.

· Prior work experience in a clinical capacity with children.

· Experience working with families for whom English is not their first language and may have limited proficiency.

Additional Opportunities

Applicants who also hold a clinical license to practice may also be able provide billable therapy hours within the clinic above the program lead 30 hour position to create a full time appointment at F&CS. If interested in this possibility, please mention this in your cover letter and during your interview.

Our Rewards & Benefits

Family & Children Services of Ithaca provides a supportive and dynamic work environment that is built on collaboration and professional growth. We offer a competitive salary, a comprehensive benefits package, and opportunities for career advancement.

· 403 (b) retirement plan with an employer match

· Generous Paid Time Off (PTO), in addition the following paid holidays: New Year’s Day, MLK Jr. Day, Memorial Day, Juneteenth, July 4th, Labor Day, Thanksgiving, day after Thanksgiving, Christmas Day

· Comprehensive health, dental, and pretax HSA/FSA benefits program for you and your eligible dependents

· Enhanced Short Term Disability, Free Basic Life, and AD&D

F&CS is committed to equity, diversity, and inclusion and, in that spirit, actively encourages applications from members of groups whose exclusion from the mental health field has been longstanding. No individual will be discriminated against in application, hiring or employment on the basis of race, age, culture, ability, ethnicity or nationality, gender identity and expression, sexual orientation, marital status, religious affiliation, and socioeconomic status.

Application Submission Process

Please email a cover letter and resume to: Dr. Alecia Sundsmo, Director of Clinical Services at asundsmo@fcsith.org.

.

MISSION STATEMENT OF FAMILY AND CHILDREN’S SERVICES OF ITHACA:

Family & Children's Service of Ithaca supports, promotes and strengthens the well-being of individuals and families by providing high quality, accessible mental health care and related social services, with a particular sensitivity towards the needs of children.

Job Type: Part-time

Pay: From $50,000.00 per year

Expected hours: No less than 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Patient demographics:

• Children

Schedule:

• Day shift

Ability to Relocate:

• Ithaca, NY 14850: Relocate before starting work (Required)

Work Location: In person