Shipping Clerk jobs in Illinois

Intermodal Clerk

MSC USA - Chicago

Looking for a career opportunity but have no experience? 

At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!

Job Summary/ Key Responsibilities:

Assists customers with matters related to inland transportation of their cargo, by rail and / or truck.

KEY RESPONSIBILITIES & DUTIES

• Monitors information using MSC proprietary IT systems, MSExcel and Power BI.
• Liaises with intermodal customers, US customs and various MSC departments globally as needed.
• Communicates quickly and effectively with respective vendors. · Analyzes data and considers performance modifications and implements strategies to support process efficiencies.
• Provides timely and accurate responses to all inquiries regarding transportation statues and updates.
• Observes corporate guidelines when addressing vendor and customer inquiries regarding shipments.
• Escalates unique or complex issues to the appropriate supervisor for resolution when necessary.
• Anticipates potential problems before they arise as well as having problem solving skills to solve any unforeseen issues.
• Performs other related duties as assigned.

Qualifications & Key Competencies:

• Bachelor’s degree preferred or equivalent experience in a similar role (supply chain, transportation, shipping, logistics, freight forwarding, customer service, etc.)
• Attention to detail: Advanced
• Communication skills: Intermediate
• Dependability: Advanced
• Team player: Advanced
• English: Intermediate
• Knowledge of MS Excel with the ability to learn new software (Focus on Pivot Table and Formula usage, Basic Macros): Intermediate/ Advanced

What We Offer

• Health Insurance
  
• Dental & Vision Insurance
  
• Life Insurance: one-time annual salary up to $50,000
  
• Long Term Disability Insurance
  
• Paid Parental Leave
• Business Travel Insurance
  
• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
  
• Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

You will also have access to additional benefits, effective day one:

• Short Term Disability Insurance
• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
• Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
• Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.

Mediterranean Shipping Company (MSC) is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. The company has evolved from a one vessel operation into a globally respected business with a 700-vessel fleet and over 110,000 staff providing timely delivery of goods and services to customers of all industries and sizes. Present in 155 countries through 600 offices, MSC calls at 500 ports on 250 trade routes, carrying some 23 million TEU (twenty-foot equivalent units) annually. MSC’s activities now include overland transportation, logistics and a growing portfolio of port terminal investments.Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

MSC Mediterranean Shipping Company

Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.