We are looking for a Sales Associate to join our showroom in Tempe, which specializes in selling flat packed kitchen cabinets, jumbo quartz slabs, and other related kitchen & bath products. You will be working in a reception desk in a showroom environment. Our Sales Associate will be answering customer questions and processing transactions. A background in the kitchen & bath industry will definitely help you succeed in this job position.
Responsibilities:
- Manage front desk. You will communicate with customers with professionalism. This includes telephone, text, and email conversations.
- Answer customer inquiries via phone, text, or email and provide accurate information about our products and services. This includes but not limited to: checking prices, inventory levels, providing quotations, and answering their relevant questions or concerns.
- Handle customer purchases, exchanges, returns, and refunds via walk-in or email. Previous retail experience will help you perform this duty effectively.
- Collaborate by effectively communicating with other team members so that our workflow runs smoothly and without affecting our standard of service to customers.
- Assist with customer concerns and resolve issues promptly and professionally. You will work directly with management to resolve matters quickly and turn a frown upside down.
- Maintain organization and cleanliness in the showroom.
Requirements:
- Experience as a receptionist, salesperson, or customer service rep is preferred. Having such experience in the kitchen and bath industry is even better.
- Detail oriented and coachable.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
Benefits:
- 9 days of paid time off (PTO) in the first year and increases with tenure.
- 30min Paid lunch break.
- Opportunities for growth within the company.
Job Type: Full-time
Pay: $3,000.00 per month
Benefits:
License/Certification:
Work Location: In person