Software Quality Analyst jobs in Birmingham, AL

Purpose of this position: Accountable for leading the restructuring/redesign of McLeod's investment summary utilizing technical analysis and methodologies to determine efficient and streamlined, sales-related business processes and practices, while providing internal support within McLeod's sales department.

Essential Duties and Responsibilities include the following. Other duties may be assigned: 

• Administrate McLeod's CRM and manage NetSuite Automation duties
  • Continually plan, develop, test, and release SuiteScripts (a form of JavaScript) to automate tasks and workflows within NetSuite, and NetSuite’s Advanced HTML/PDF Templates to improve reporting
  • Build and maintain NetSuite forms and records related to departmental desires regarding reporting within sales and general customer knowledge
  • Provide exceptional support to users with general process inquiries
  • Participate in sales process planning, utilizing NetSuite 
  • Execute remaining migrations regarding former to new/current CRM tools
• Assist and manage the full-cycle automation of McLeod's investment summary
  • Utilize Visual Basic Application (VBA) scripting within Microsoft Excel , to continually enhance and automate quotes of McLeod's products and services
  • Continually build advanced formulas to accommodate McLeod's continuously, changing price structure
  • Provide support for code issues and irregular customer transactions that require customized spreadsheets
• Manage Veloci
  
  • Plan, develop, test, and release a mobile/desktop app that integrates with McLeod’s internal CRM to automate work order flow
  • Design SQL database structure for application template work orders within McLeod’s sales server environment, as well as within the internal CRM
  • Provide support for application related issues, or questions
  • Participate in planning sales processes, work order structure, task flows, and assignments to accommodate with Veloci
• Provide technical support and handle Sales AV tasks
  
  • Install various software/systems for all employees within McLeod's sales department, including continuous new releases of internal products, (Loadmaster, Document Power, PC Miler, SSMS(SQL server))

Competencies: 

• Knowledge of coding/programming concepts which can be applied to any language (VBA, Java, JavaScript, SQL, HTML, CSS, SuiteScript, FlowLogix, etc).
• Excellent process planning, organization, and communication skills

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Ability to read, analyze, and interpret trade publications, technical documentation, reports, and other documents. Ability to respond to common inquiries from customers, peers, or members of the business community. Ability to write communications and documentations grammatically correct for routine business correspondence.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions with abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and working knowledge of VBA, Java, JavaScript, SQL, HTML, CSS, SuiteScript, FlowLogix, and various other software programs. 

About Us 

Since 1985, McLeod Software has provided powerful transportation management and trucking software solutions to the trucking industry. These solutions, developed entirely by our company, are comprehensive and support integration with a broad array of complimentary logistics products. 

We are the leader when it comes to software for trucking dispatch operations management, freight brokerage management, fleet management, document imaging, workflow, EDI, and business process automation solutions for trucking, freight brokerage, third party logistics, and shipper companies in the United States. 

With an established base of more than 1,200 active customers throughout North America, McLeod Software is dedicated solely to the transportation industry. This focus means we have a deep understanding of the needs and intricate details involved in carrier, broker, and freight management businesses of all types.  

Participation in the trucking and brokerage industry is extremely important to McLeod Software. We have always believed that we benefit beyond our investment from our active participation in the industry's most important organizations. In addition to national organizations like the ATA, TCA, TIA, AFTC, NTTC, and NPTC we belong to and participate in over 20 state and regional organizations.