Software Support Engineer jobs in Utica, NY

Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Software Engineer
  • Oneida Technical Solutions
  • Oneida, NY FULL_TIME
  • Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across highly complex, highly regulated and highly secure environments, including the U.S. Department of Defense (DoD), healthcare, higher education, law enforcement, retail, casino gaming and more.

    Our innovative cyber capabilities and programs have made us trusted partners for IT modernization projects, implementing upgrades and accelerating the delivery of new solutions for the DoD and commercial industries with consumer-driven technology.

    We were recently awarded a $13.9 million, 3.5-year contract to provide development and sustainment support for the United States Air Force's Kessel Run Software Factory's Patriot Excalibur (PEX) software application. OTS will provide Agile DevSecOps software engineering, project management, and help desk support in the performance of the contract, supporting customers from Air Combat Command, Global Strike Command, Space Force, and the Air National Guard.

    We are seeking a Software Engineer with advanced knowledge and hands-on experience in developing and implementing software programs to support this function in a fully remote capacity.

    The Software Engineer may be required to perform the following tasks, as directed by the Government:

    - Support the Discovery and Framing process and follow-on user interviews
    - Perform Test-Driven Development and agile methodologies
    - Perform extreme programming
    - Support the delivery of the application from an unclassified development environment to a staging and classified production environment on SIPR and other future domains
    - Support troubleshooting with other teams (i.e. staging and production environment hosts) throughout all stages of the continuous delivery process
    - Perform technical assessments of existing legacy SW, Commercial off-the shelf (COTS) SW and/or Government off-the Shelf (GOTS) SW and recommend a technical direction of the Product Team
    - Perform legacy application refactoring, modifying legacy applications to become cloud-native
    - Perform legacy application re-platforming, lifting and shifting legacy application into a PaaS
    - Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification

    Minimum Experience Requirements:
    - 5 years experience in full stack development to include .Net Framework, .NetCore, C# or similar modern OO programming language, Web Services, Database, or web application development
    - 2 years experience with DevSecOps tools and processes (e.g. Git, Concourse, SonarQube, ThreadFix, and Fortify)
    - 2 years experience providing system administration support to a diverse set of Operating Systems (Microsoft Windows, Linux, etc.)
    - 4 years experience in some software development discipline to include experience with Continuous Integration and Continuous Delivery techniques- Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification

    Strong understanding of Angular is preferred

    ALL Candidates must possess a minimum of a Secret Clearance.

    Oneida Technical Solutions, LLC (OTS) is a tribally-owned IT service company certified by the Small Business Administration (SBA) as an 8(a), Small Disadvantaged Business (SDB) and is an active participant in the SBA's 8(a) Business Development program. Headquartered in Oneida, NY, OTS specializes in providing exceptional service for public and private sector clients across network operations, telecommunications, data security, help desk operations, applications management and hosting, logistics and supply-sourcing, as well as technical and non-technical site support services. OTS is an 8(a)-certified business wholly-owned by the Oneida Indian Nation. Leveraging the expertise of its management, and the past performance of its subsidiary and affiliates, Oneida Technical Solutions can deliver all of your IT and Logistics needs.

    We are an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.


    #CJ

  • 1 Month Ago

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Software Engineer III
  • Chiron Technology Services, Inc.
  • Maryland, NY OTHER
  • Overview Chiron Technology Services, Inc. currently has an Software Engineer III career opportunity in the Annapolis Junction, MD area. An active TS/SCI w/Polygraph Clearance is required for this posi...
  • 17 Days Ago

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Software Engineer II
  • Chiron Technology Services, Inc.
  • Maryland, NY OTHER
  • Overview Chiron Technology Services, Inc. currently has an Software Engineer II career opportunity in the Annapolis Junction, MD area. An active TS/SCI w/Polygraph Clearance is required for this posit...
  • 17 Days Ago

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Software Engineer I
  • Chiron Technology Services, Inc.
  • Maryland, NY OTHER
  • Overview Chiron Technology Services, Inc. currently has an Software Engineer I career opportunity in the Annapolis Junction, MD area. An active TS/SCI w/Polygraph Clearance is required for this positi...
  • 17 Days Ago

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Cloud Software Engineer III
  • Chiron Technology Services, Inc.
  • Maryland, NY OTHER
  • Overview Chiron Technology Services, Inc. currently has an Cloud Software Engineer III career opportunity in the Annapolis Junction, MD area. An active TS/SCI w/Polygraph Clearance is required for thi...
  • 17 Days Ago

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Cloud Software Engineer II
  • Chiron Technology Services, Inc.
  • Maryland, NY OTHER
  • Overview Chiron Technology Services, Inc. currently has an Cloud Software Engineer II career opportunity in the Annapolis Junction, MD area. An active TS/SCI w/Polygraph Clearance is required for this...
  • 17 Days Ago

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0 Software Support Engineer jobs found in Utica, NY area

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Network Field Technician
  • Net2source Inc.
  • Springfield Center, NY
  • Job Title: Network Field Technician Location: Springfield, NY - Onsite Type of Hire : Contract Rate - $30-$32/HR on W2(w...
  • 4/25/2024 12:00:00 AM

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Network Field Technician
  • Net2source Inc.
  • East Springfield, NY
  • Network Field Technician Springfield, NY - Onsite Contract A Network Field Technician is responsible for network develop...
  • 4/25/2024 12:00:00 AM

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Software Engineer (L2)
  • Nine Hill Technologies, LLC
  • New Hartford, NY
  • We are searching for an experienced Full Stack Engineer to help us grow. In particular, we are looking for creativity an...
  • 4/24/2024 12:00:00 AM

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Network Field Technician
  • Net2Source Inc.
  • Springfield Center, NY
  • Job Title: Network Field Technician Location: Springfield, NY - Onsite Type of Hire : Contract Rate - $30-$32/HR on W2(w...
  • 4/23/2024 12:00:00 AM

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Network Field Technician
  • Net2Source Inc.
  • East Springfield, NY
  • Network Field Technician Springfield, NY - Onsite Contract A Network Field Technician is responsible for network develop...
  • 4/23/2024 12:00:00 AM

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IT Helpdesk Level II
  • CONMED Corporation
  • Utica, NY
  • The Information Technology Support Technician II is a key member in a Global IT support team in which they support the d...
  • 4/22/2024 12:00:00 AM

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IT Helpdesk Level II
  • Conmed Corporation
  • Utica, NY
  • The Information Technology Support Technician II is a key member in a Global IT support team in which they support the d...
  • 4/21/2024 12:00:00 AM

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Information Security Analyst
  • Oneida Innovations Group
  • Oneida, NY
  • Oneida Innovations Group is a tribally owned enterprise of the Oneida Indian Nation, an innovative and experienced India...
  • 4/21/2024 12:00:00 AM

Utica (/ˈjuːtɪkə/ (listen)) is a city in the Mohawk Valley and the county seat of Oneida County, New York, United States. The tenth-most-populous city in New York, its population was 62,235 in the 2010 U.S. census. Located on the Mohawk River at the foot of the Adirondack Mountains, Utica is approximately 95 miles (153 kilometers) northwest of Albany, 55 mi (89 km) east of Syracuse and 240 miles (386 kilometers) northwest of New York City . Utica and the nearby city of Rome anchor the Utica–Rome Metropolitan Statistical Area, which comprises all of Oneida and Herkimer counties. Formerly a rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$67,825 to $90,800
Utica, New York area prices
were up 1.5% from a year ago

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