Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Principal Product Marketing Manager - CData Cloud Connect
CData Software is seeking a seasoned, self-directed product marketing professional to efficiently scale and support global marketing activities for our Connect Cloud product line.
CData Connect Cloud provides Data Connectivity as a Service via a secure platform for cloud data access and integration. It allows users to easily connect any application, on-premises or in the cloud, with real-time data from anywhere. Connect Cloud gives business users and data engineers the freedom of real-time connectivity and the ability to use their tools of choice, removing dependence on IT, advanced programming skills and other complex data movement processes.
In this role, you'll focus on planning and creating go to market activities and content to support marketing and sales. Your primary duties include developing product positioning and messaging, identifying target personas, understanding the buyer process, creation of short and long form content, product launches, sales enablement, thought leadership, and go to market. You will also work across key functional teams/business units to coordinate content requirements, target audience segmentation, collateral needs, and ultimately driving outbound GTM success.
Our environment is very fast-paced, and requires someone who is flexible, detail-oriented, passionate, and comfortable working with numerous business units across the organization.
Location(s): Raleigh-Durham, NC (preferred) or Remote (East Coast)
Day-to-Day Responsibilities:
Qualifications:
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