Special Investigations Unit Director jobs in Des Plaines, IL

Special Investigations Unit Director oversees the operations for conducting thorough investigations. Develops the strategies for the cross-functional detection and elimination of fraudulent behavior. Being a Special Investigations Unit Director prepares investigative reports and analyses that pertinent to evidence obtained during investigations. May coordinate with outside sources such as law enforcement agencies, and external audit, etc. Requires a bachelor's degree. Additionally, Special Investigations Unit Director typically reports to top management. The Special Investigations Unit Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Special Investigations Unit Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Property Special Investigations Unit (SIU) Project Manager (Remote)
  • Allstate
  • Chicago, IL OTHER
  • The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.


    You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.


    Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.


    We are the Good Hands. We don’t follow the trends. We set them.

    Job Summary:


    The Special Investigations Unit (SIU) Project Manager is responsible for aiding in or leading the development and implementation of complex consulting projects. Represents the business area in strategic planning activities and provides recommendations based on best practice benchmarking, data analysis and forecasting. Consults with clients to identify current and future business needs of large scale complex end-to-end processes. Provides oversight for research, design, build, testing, deployment, analysis, administering, and maintaining environments.

    Key Responsibilities:


    A Day in the Life of a Special Investigations Unit (SIU) Project Manager:


    Customer Service


    • Ensures and enables staff to maintain a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met
    • Manages and resolves escalated customer communications, concerns, conflicts or issues
    • Reviews customer satisfaction results; develops and directs business unit action plans
    • Supports the Special Investigation Team in the design and completion of projects


    Process Design / Improvement


    • Manages and conducts research of impact of regulatory changes and/or current state Field processes, including Field visits, feedback sessions, and industry/competitive intelligence, to identify process gaps
    • Develops recommendations to address identified process gaps and designs process enhancements and/or new processes to address the issues and achieve desired business outcomes
    • Develops timelines, coordinates resources, and establishes check-in meetings to implement process enhancements and/or new processes
    • Engaged in process improvement implementation and communicates status to all stakeholders
    • Leads or acts as individual contributor to projects and manages team members and holds them accountable
    • Develops quality assurance processes and guidelines for various Field roles and vendors, which may include quality review forms, quality reporting, technical platform support, and audit standards
    • Provides trend and results analysis on quality assurance to leadership
    • Shares subject matter expertise on a variety of subjects with Field and other Home Office partners on a daily basis


    Vendor Relations


    • Oversees and manages highly complex vendor relationships with one or more disciplines or functions in the Claims organization
    • Evaluates vendor performance through continuous analysis of key performance indicators (KPIs), quality, compliance and responsiveness to staffing requests
    • Communicates changes in process and develops and provides vendor performance data
    • Engages with vendor when business and performance goals are not being met to identify performance hurdles and determine resolution


    Training and Education


    • Oversees and coordinates the development of periodic training sessions and communication updates to the Field, including, but not limited to, job aids, home page alerts, claims and policy handling guidelines, script changes, process communications, and leader communications, including Field and Home Office directors and officers; may also facilitate training sessions

    Supervisory Responsibilities:

    This job does not have supervisory duties.

    Education and Experience:


    You’re a great match for this role if you have:


    • Bachelor’s Degree (preferred)
    • You have 3 or more years of relevant experience
    • Property claims design and/or adjusting experience
    • Prior Special Investigations Unit (SIU) experience is a plus


    What’s in it for you?


    • Paid training and licensing
    • Internet reimbursement
    • Generous paid time off (PTO)
    • Tuition reimbursement
    • Discounted gym memberships
    • Cafeteria style health insurance plan- starts day one!
    • 401K match and pension plan
    • Volunteer opportunities matching donations

    Notes:


    The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

    Compensation offered for this role is $82,000.00-$146,125.00 per year and is based on experience and qualifications.

    The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


    Good Work. Good Life. Good Hands®.


    As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life - including a generous paid time off policy. For a full description of Allstate’s benefits, visit https://www.allstate.jobs/benefits/


    Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

    #LI-MW1


    Allstate generally does not sponsor individuals for employment-based visas for this position.


    Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.


    For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
    For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.


    To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs


    To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.


    It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

  • 5 Days Ago

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Special ED Teacher Opening | Chicago, IL 60608
  • Bilingual Therapies - Director of Educational Resources
  • Chicago, IL PART_TIME,CONTRACTOR,FULL_TIME
  • Exciting Opportunity: School Special Education Teacher Needed in Chicago, IL 60608 Position: School Special Education TeacherLocation: Chicago, IL 60608Type: Full-time, W2 Contract PositionCompensatio...
  • 1 Month Ago

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Investigations, Compliance & Privacy - Director
  • AlixPartners
  • Chicago, IL FULL_TIME
  • At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people...
  • 1 Month Ago

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Special Education Teacher (TW)
  • Community Unit School District 308
  • Aurora, IL FULL_TIME
  • COMPENSATION: Per Teacher Salary Schedule based on education and experience. District 308 grants experience credit on the salary schedule for up to 10 years of prior, verifiable, contractual full-time...
  • 2 Days Ago

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Intermediate School Special Education - 24-25 SY
  • Herscher Unit 2
  • Herscher, IL FULL_TIME
  • Special Education Teacher - Herscher Intermediate 2024-2025 SY Pre-Kindergarten – Grade 8 Job Description: Definition: Under administrative supervision, the classroom teacher for Pre-Kindergarten thro...
  • 26 Days Ago

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Life Skills Communications Special Needs Instructor 2024-2025
  • Grant Park Unit 6
  • Grant, IL FULL_TIME
  • ES Special Needs Instructor Life Skills/Communications MRS. CRYSTAL JOHNSON, SPECIAL NEEDS DIRECTOR GRANT PARK SCHOOL DISTRICT #6 421 ESSON FARM ROAD GRANT PARK, IL 60940 Email: crystal.johnson@grantp...
  • 16 Days Ago

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0 Special Investigations Unit Director jobs found in Des Plaines, IL area

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Manager, Performance Measures & Analysis
  • The American Academy of Dermatology
  • Des Plaines, IL
  • The American Academy of Dermatology is seeking a Manager, Performance Measurement & Analysis (Remote) responsible for ma...
  • 5/30/2024 12:00:00 AM

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Linkage Supervisor
  • Chestnut Health Systems
  • Harwood Heights, IL
  • Overview Lighthouse Institute, a division of Chestnut Health Systems, is seeking a full-time Linkage Supervisor for our ...
  • 5/30/2024 12:00:00 AM

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Vice President Talent Management
  • Entech Network Solutions, LLC.
  • Chicago, IL
  • Our client, a dynamic and rapidly growing women-owned and operated media agency, is hiring a Chief People Officer to ass...
  • 5/28/2024 12:00:00 AM

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Director of Practice Management
  • Jenner & Block
  • Chicago, IL
  • ABOUT JENNER & BLOCK Jenner & Block LLP is a law firm with global reach, with offices in Century City, Chicago, London, ...
  • 5/28/2024 12:00:00 AM

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Remote Camp Project Manager
  • The Hawk Group
  • Chicago, IL
  • Job Summary The Project Manager is responsible for the effective commercial and operational management of all aspects of...
  • 5/27/2024 12:00:00 AM

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Senior Manager, Study Operations, MA-US
  • Astellas Pharma, Inc.
  • Northbrook, IL
  • Job Description Study Manager, Evidence Generation Operations, MA-US Do you want to be part of an inclusive team that wo...
  • 5/26/2024 12:00:00 AM

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Associate Director, Project Management
  • Initiative
  • Chicago, IL
  • Business Overview We believe in the power of media to reshape our industry and orchestrate a brand’s entire consumer exp...
  • 5/26/2024 12:00:00 AM

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Director
  • Pinkerton Consulting & Investigations, Inc.
  • Chicago, IL
  • The Pinkerton Director serves as the "Trusted Risk Advisor" by anticipating the client's needs and recommending world-cl...
  • 5/26/2024 12:00:00 AM

Des Plaines is located at 42°2′2″N 87°53′59″W / 42.03389°N 87.89972°W / 42.03389; -87.89972 (42.033848, −87.899786). According to the 2010 census, Des Plaines has a total area of 14.415 square miles (37.33 km2), of which 14.28 square miles (36.99 km2) (or 99.06%) is land and 0.135 square miles (0.35 km2) (or 0.94%) is water. Des Plaines is traversed by two interstate highways – I-90 (the Northwest Tollway) and I-294 (the Tri-State Tollway). Des Plaines is named for the Des Plaines River, which flows through it. The name is from 18th-century French referencing the American sycamore which r...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Special Investigations Unit Director jobs
$162,995 to $245,518
Des Plaines, Illinois area prices
were up 0.8% from a year ago

Special Investigations Unit Director in Newark, NJ
Special Investigators make referrals to agencies of the federal and state government and report evidence of criminal activity to the appropriate law enforcement authority.
December 18, 2019
Special Investigations Unit Director in Stockton, CA
The Chief Investigator of the Special Investigations Unit is assigned to the Department of Health and Human Services and is responsible for overseeing the prevention, detection and investigation of welfare fraud.
January 31, 2020
Special Investigations Unit Director in Omaha, NE
These investigations include the review of documented evidence supporting allegations of unfair methods of competition, unfair and deceptive acts or trade practices and other violations of insurance law and regulations.
January 18, 2020