Specifications Writer writes descriptions of processes and processing operations. Works with engineers, operations personnel, manuals, and other materials to develop specifications. Being a Specifications Writer may require a bachelor's degree in a related area. Typically reports to a supervisor or manager. To be a Specifications Writer typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
We are looking to hire a full-time, motivated, Service Writer to enhance our service team! We are willing to train the right person for the job and are looking for a team player that is positive, upbeat, and a quick learner.What we offer :
Competitive pay based on experience ($30,000-$50,000 per year)
Medical Insurance
Dental Insurance
Life and Disability Insurance
401K Plan
Holiday Pay
Get paid weekly
5 Day work week >
Some Saturdays
Fourth-Generation Family owned & operated
Growth opportunities
Responsibilities :
The Service Writer is responsible for scheduling service work in the service department and for selling additional needed service to customers.
Schedules service appointments. Obtains customer and equipment data prior to arrival when possible.
Greets customers in a timely, friendly manner.
Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.
Advise customers on the care of their equipment and the value of maintaining their equipment in accordance with manufacturers’ specifications, using maintenance menus.
Maintains a dealership-prescribed standard for hours per customer repair order written."
Understands and follows federal, state, and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
Qualifications :
High school diploma or GED
Previous experience preferred
Ability to read and comprehend instructions and information.
General knowledge of vehicle mechanical operations.
Excellent customer service skills and basic computer competencies
Must perform duties and responsibilities in a safe manner
Positive, friendly attitude, along with an eagerness to improve
Professional personal appearance.
Must be authorized to work in the US
Valid driver's license and clean driving record
Willing to submit to pre-employment drug screen and background check
Enjoy working in a dynamic environment
Last updated : 2024-05-02
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