Systems Consultant/Engineering Director jobs in Portland, ME
Systems Consultant/Engineering Director oversees the design of enablement plans and configuration specifications and installation operations to implement integrated hardware and software systems and products purchased by customers. Develops standard processes and methodologies to prototype and test proposed solutions for feasibility, reliability, and quality. Being an Systems Consultant/Engineering Director directs the development of program and system specifications to meet customers' technical requirements and guide the enablement, configuration, or coding of products and solutions. Ensures the delivery of technical information, documentation, requirements, and cost estimates to sales teams to use in proposals, quotes, and statements of work meet sales cycle and project timeline requirements. Additionally, Systems Consultant/Engineering Director requires a bachelor's degree. Typically reports to senior management. The Systems Consultant/Engineering Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Systems Consultant/Engineering Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Systems Consultant/Engineering Director jobs
Director Technical Support
- Generac Power Systems
-
South Portland, ME
FULL_TIME
-
Company Generac Power Systems
Name Director Technical Support - Clean Energy
Req # 64052
Employment Type Full Time
Shift 1st
Generac Clean Energy combines the speed and excitement of a technology startup with the resources and market power of an S&P 500 industry leader. Our careers offer boundless opportunity for energetic, mission-driven applicants who seek challenge and impact in a fast-paced culture of teaching, learning, and professional growth, developing solar storage products and software for the clean energy revolution.
Join Generac Clean Energy as we drive to build energy solutions for a more resilient, sustainable world.
The Director, Technical Support will lead a team of managers, supervisors, and individual contributors who are responsible for ensuring Dealer satisfaction on all levels of business by providing highly technical phone troubleshooting, system diagnostics, warranty replacement parts, knowledge management content creation, for all Generac Clean Energy products. This position is responsible for overseeing daily operations of the dealer technical support teams, escalated consumer support, and service operations while working with senior leadership to execute the overall vision of Clean Energy product support.
Essential Duties and Responsibilities:
Selects, coaches and develops staff and management team. Sets clear expectations to inspire and motivate the team. Manages performance- recognizing achievement, providing feedback and administering progressive discipline when necessary.
Tracks and creates reports on specific key performance indicators, feedback is provided to individual contributors, supervisors, managers, and executive staff
Manages all aspects of the technical support & proactive monitoring organization.
Develops and creates monthly, quarterly, annual, and long-term strategic goals for the department.
Works closely with other business groups within Generac to ensure cross functional cooperation.
Oversees highly escalated cases and delegates work to appropriate resources within the technical support team.
Meet regularly with supervisors and managers to develop Generac Clean Energy Dealer and Consumer facing knowledge base
Provide technical support and additional company presence at national and regional industry trade shows
Provide written weekly reports to manager covering accounts visited, service provided, product issues/ concerns, possible sales opportunities, and competitor information
Minimal Qualifications:
Bachelors Degree in Electrical Engineering, or Mechanical Engineering and relevant experience
7 years of experience running B2B &/or B2C technical support teams
Preferred Qualifications:
2 years of experience working with Solar Storage or other energy storage products
Experience and sound knowledge of Generac Clean Energy products
Experienced in power electronics
Previous experience using Salesforce, CRMs, and SAP
In depth understanding of residential electrical systems, NEC, and other industry codes and standards
Experience operating complex phone systems
Experience with ChatGPT, generative AI, and Chatbots
Experience with knowledge management systems
Knowledge, Skills, and Abilities:
Working knowledge of electrical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams
Excellent troubleshooting skills, the ability to make independent decisions, and work without direct supervision
Spark Ignited knowledge
Level of Independence: This position acts under the direction of the Director of Technical Support, or Sr. Director of Fleet.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Up to 35% travel and valid Driver’s License required.
Benefits: We are an inclusive company that celebrates differences and keeps equity and respect at the forefront. Competitive Benefits: Health, Dental, Vision, & 401k 401 (k) retirement savings plans with company match Medical support programs: Maternity, Diabetes, Treatment Decision Support and more Work-life benefits: PTO and Holidays
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.” - 9 Days Ago
Director of Business Development
- American Rheinmetall Systems, LLC
-
Biddeford, ME
FULL_TIME
- At American Rheinmetall Systems, we believe in satisfied customers and healthy, engaged employees. We listen to our customers and develop transformational technology that delivers critical capabilitie...
- 14 Days Ago
Director Technical Support - Clean Energy
- Generac Power Systems
-
South Portland, ME
FULL_TIME
- Company Generac Power Systems Name Director Technical Support - Clean Energy Req # 64052 Employment Type Full Time Shift 1st Generac Clean Energy combines the speed and excitement of a technology star...
- 10 Days Ago
Integration Test Engineer II- (Embedded Systems)
- Generac Power Systems
-
South Portland, ME
FULL_TIME
- Company Generac Power Systems Name Integration Test Engineer II- (Embedded Systems) Req # 63793 Employment Type Full Time Shift 1st Summary:Generac Clean Energy is looking for a motivated Engineer wit...
- 1 Month Ago
Director
- Blissful Beginnings Childcare
-
Yarmouth, ME
FULL_TIME
- Develop a curriculum and program: Child Care Directors work closely with the center’s teachers and staff, creating learning plans or programs to meet state and federal requirements and parent’s expect...
- 28 Days Ago
Principal Software Engineer - Java
- Veeva Systems
-
Portland, ME
FULL_TIME
- Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histor...
- 21 Days Ago
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0 Systems Consultant/Engineering Director jobs found in Portland, ME area
EHS Manager
- Diodes Incorporated
-
South Portland, ME
- Job Description Job Description Diodes Incorporated is seeking a hands-on Environmental Health and Safety Manager at the...
- 4/25/2024 12:00:00 AM
Clinical Research Assistant
- Collabera
-
South Portland, ME
- Job Description Job Description · To provide general administrative support to the Medical, Clinical, Scientific Organiz...
- 4/25/2024 12:00:00 AM
Planning Section Chief
- Hc1 Hamilton County
-
Windham, ME
- Location:18100 Cumberland Road - Noblesville, Indiana, 46060 Hamilton County is one of Indianas fastest growing, highest...
- 4/24/2024 12:00:00 AM
Director, Software Engineering (Risk Tech)
- Capital One
-
Portland, ME
- 314 Main Street (21020), United States of America, Cambridge, Massachusetts Director, Software Engineering (Risk Tech) I...
- 4/23/2024 12:00:00 AM
Sr. Director, Applied Research
- Capital One
-
Portland, ME
- Center 1 (19052), United States of America, McLean, Virginia Sr. Director, Applied Research Overview: At Capital One, we...
- 4/22/2024 12:00:00 AM
Director, Technical Program Management - Enterprise Data
- Capital One
-
Portland, ME
- Center 3 (19075), United States of America, McLean, Virginia Director, Technical Program Management - Enterprise Data Ab...
- 4/22/2024 12:00:00 AM
Senior Manager, Technical Program Manager - Machine Learning
- Capital One
-
Portland, ME
- Center 1 (19052), United States of America, McLean, Virginia Senior Manager, Technical Program Manager - Machine Learnin...
- 4/22/2024 12:00:00 AM
Director Technical Support
- Generac
-
South Portland, ME
- Generac Clean Energy combines the speed and excitement of a technology startup with the resources and market power of an...
- 4/21/2024 12:00:00 AM
About Portland, Maine
Portland is a city in the U.S. state of Maine, with a population of 67,067 as of 2017. The Greater Portland metropolitan area is home to over half a million people, more than one-third of Maine's total population, making it the most populous metro in northern New England (an area comprising the states of Maine, New Hampshire, and Vermont). Portland is Maine's economic center, with an economy that relies on the service sector and tourism. The Old Port district is known for its 19th-century architecture and nightlife. Marine industry still plays an important role in the city's economy, with an a...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Consultant/Engineering Director jobs
$222,326 to $282,392
Portland, Maine area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does a Systems Consultant/Engineering Director do?
Systems Consultant/Engineering Director in Helena, MT
A bachelor’s degree in computer science or IT management is generally required for a system consultant role, but employers often hire job candidates with lower degrees if they have practical experience.
December 08, 2019
Systems Consultant/Engineering Director in Lawrence, MA
System Architect/Engineering is responsible for defining and communicating a shared technical and architectural vision for an Agile Release Train (ART) to help ensure the system or Solution under development is fit for its intended purpose.
November 30, 2019
Systems Consultant/Engineering Director in Hartford, CT
See the SEG Requirements Engineering topic for a discussion on eliciting, analyzing, defining, and managing requirements and discussions on the characteristics of "good" requirements (e.g., concise, necessary, attainable, verifiable, traceable, implementation free, evolvable).
January 08, 2020