Systems Support Assistant jobs in Alexander, NC
Systems Support Assistant assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant typically reports to a supervisor or manager. The Systems Support Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Systems Support Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Systems Support Assistant jobs
Desktop Support Specialist
- Cynet Systems
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Asheville, NC
CONTRACTOR
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Job Description:
- The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team.
- Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
- Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.
- Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems.
- Communicates the status of progress to the customer.
- Provides updates on work progress to Customer Support Specialists and the Service Desk using a call tracking system.
- Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems.
- Skilled in different types of computer hardware, software, peripherals and components, networking protocols, and communications.
- Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed.
- Installs local and network printers and other peripherals and configuration of same.
- Responsible for user data and migration of profiles as computers are replaced.
- Stays abreast of current technology in a changing environment.
- Identifies emerging trends and issues, researches, and makes suggestions for technical solutions to solve current and future problems.
- Uses extensive knowledge to develop and implement information technology solutions to enhance organizational success.
- Works with Data Center Operations with user file server data storage, network reservations, data restores, and various account creations and modifications (AD, email, NCID, CITRIX, etc.).
- Works with application development teams to identify application issues at the customer level and provide technical detail for development teams to accurately identify problems within applications.
- Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
- Ability to lead projects that require directing the work of others and with some latitude on actions or decisions.
- Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success.
- Provides status on project work to management.
- Develop and maintain appropriate documentation for all responsible areas.
- This position is responsible for creating and maintaining all documentation of processes and procedures for all areas this position is responsible for.
- This documentation is to be used by team members for operational standards of daily work.
- This documentation will also be used by Operational Level Agreements (IT internal) and Service Level Agreements (IT external).
- All documentation should be reviewed annually.
- It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved.
- This position is responsible for implementing the requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
- Just Posted
Help Desk Support Specialist
- KeyLogic Systems
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Asheville, NC
FULL_TIME
- The primary responsibility for this position is to provide technical support to end users in a desktop, server and infrastructure environment. Strong analytical, and problem-solving skills are needed ...
- 8 Days Ago
Delivery Support
- UST Logistical Systems
-
Mills, NC
FULL_TIME
- UST Overview UST is headquartered in Greenville, SC and offers support for all of our team members and clients across the country. UST is a national logistics solutions company. We work with retailers...
- 16 Days Ago
Personal Assistant
- Personal Assistant Needed
-
Asheville, NC
PART_TIME
- Job Summary:Part-time Personal Assistant The Founder and Chief Visionary Officer (CVO) of two businesses is looking for a highly intelligent superstar with strong research, written and problem-solving...
- 9 Days Ago
Desktop Support Technician II US
- Open Systems Inc.
-
Asheville, NC
FULL_TIME
- Title: Desktop Support Technician II Location: Ashville, North Carolina, 28804Duration: 3 months (Temp to Hire)Pay Rate: 22/hr Work Hours: M-F 8Am to 5PmDay-to-day ResponsibilitiesImaging, Installing ...
- Just Posted
Desktop Support Technician I US
- Open Systems Inc.
-
Asheville, NC
FULL_TIME
- DescriptionCompuCom Systems, Inc., a global company headquartered just south of Charlotte, NC, provides IT managed services, infrastructure solutions, consulting and products to Fortune 1000 companies...
- 1 Day Ago
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0 Systems Support Assistant jobs found in Alexander, NC area
Facility Maintenance Technician
- Tryon Equestrian Properties LLC
-
Mill Spring, NC
- This position requires outdoor work in a variety of situations, temperatures and extreme conditions. Performs basic and ...
- 5/24/2024 12:00:00 AM
Digital Analytics Manager
- Element-360
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Asheville, NC
- Overview We are a niche digital marketing company looking for a Analytics Manager. Our team is a group of strategic tech...
- 5/24/2024 12:00:00 AM
Quality Engineer (Onsite)
- Raytheon Technologies
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Asheville, NC
- Date Posted: 2024-02-26 Country: United States of America Location: PW715: Asheville Site W Asheville Greenfield Site TB...
- 5/24/2024 12:00:00 AM
Maintenance Supervisor
- Southwood Realty
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Asheville, NC
- Job Description Job Description General Function: Under the direction of the Property Manager or other appropriate admin...
- 5/23/2024 12:00:00 AM
Maintenance Supervisor
- Southwood Realty
-
Weaverville, NC
- Job Description Job Description General Function: Under the direction of the Property Manager or other appropriate admin...
- 5/23/2024 12:00:00 AM
Desktop Support Technician
- A3 Staffing Solutions
-
Asheville, NC
- Job Description Job Description Desktop Support Technician • 8-5 Monday-Friday, no on call • Support of Windows OS/Micro...
- 5/23/2024 12:00:00 AM
TRADESWORKER TS
- City of Asheville
-
Asheville, NC
- TRADESWORKER TS Print (https://www.governmentjobs.com/careers/ashevillenc/jobs/newprint/4478943) Apply ? TRADESWORKER TS...
- 5/22/2024 12:00:00 AM
Distribution Engineering Supervisor
- Leidos
-
Asheville, NC
- Description At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are de...
- 2/16/2024 12:00:00 AM
About Alexander, North Carolina
Alexander is an unincorporated community in Buncombe County, North Carolina, United States. Alexander is located on the French Broad River and North Carolina Highway 251 3.3 miles (5.3 km) west of Weaverville. Alexander has a post office with ZIP code 28701, which opened on September 13, 1881....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Support Assistant jobs
$49,830 to $68,276
Alexander, North Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago