Systems Support Assistant jobs in Alloy, WV

Job Title: Clinical Support Assistant

Position Class: Non-Exempt

Supervision Received: Clinic Manager

Supervision Exercised: None

Salary Range: $13.50-$18.50

General Summary:

Member of CCHS Care Team responsible for documenting patient demographic information, statistical information, and billing information in the practice management system. Responsible for assisting an assigned medical provider during clinical sessions, executing CCHS standing orders and medical provider orders, providing direct patient care and testing, and communicating with patients and caregivers by telephone and in writing. The Clinical Support Assistant communicates with patient regarding preventive care recommendations, chronic care self-management and healthy lifestyle choices. Works closely with providers and support staff in identifying strengths and deficiencies in clinical support operations, planning improvements and problem solving. Occasional Travel and being assigned to other sites may be required if the need should arise.

Core Duties and Responsibilities, which include the following and other duties as assigned:

Qualifications – Skills and Abilities:

To perform the Clinical Support Assistant position successfully, the employee must demonstrate core competencies in the following areas:

• Basic Medical Assisting skills including performing vital signs, assisting providers during examinations and procedures, administering injections, sterile technique and basic wound care
• Administering nebulizer treatments and walking O2 saturation testing
• Interpreting medical provider orders and instructions
• Basic knowledge of chronic diseases such as diabetes, asthma and depression
• Proper medical documentation skills including knowledge of ICD coding.
• Navigation of a Windows based electronic health record Knowledge of Practice Management System software and CCHS documentation guidelines.
• Knowledge of CCHS scheduling guidelines
• Knowledge of HIPAA regulations and patient privacy rules
• Good time management skills; assisting in keeping on time with schedules
• Good critical thinking and problem solving skills; good follow-through
• Proper medical documentation skills, including knowledge of ICD coding
• Interpreting medical provider orders and instructions
• Basic Cardiac Life Support skills
• Ability to react calmly and effectively in emergency situations
• Ability to perform blood draws on patients

Education and Experience:

High School Graduate or GED. Graduate of Recognized Medical Assistant Program or ability to obtain Certification through experience and testing required

One (1) year of phlebotomy experience preferred.

Certificates, License, Registration:

National Certification preferred

Physical Demands:

Although most of the workday is spent sitting, the workday may include activities such as standing, walking, reaching, bending and lifting. Requires full range of body motion, including assisting in the lifting of patients manually. The employee may occasionally lift and/or move up to 20 pounds, and occasionally lift and move up to 50 pounds. Eye-hand coordination and finger dexterity. Requires corrected vision and hearing to normal range. Working with ill patients and their caregivers may be stressful.

Environmental/Working Conditions:

Primary Care Health Center with combination of office and exam room settings. Frequent exposure to communicable diseases, body fluids, sharp instruments and needles, cleaning chemicals, medicinal preparations. May require working extended shifts and hours as necessary.

Revised 9/7/2017