Systems Support Assistant jobs in Tulsa, OK
Systems Support Assistant assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant typically reports to a supervisor or manager. The Systems Support Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Systems Support Assistant typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Systems Support Assistant jobs
Desktop Support Technician
- CYNET SYSTEMS
-
Tulsa, OK
FULL_TIME
-
Job Description:
- As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following.
- Manage a team of 25-30 technicians across locations Manage the reporting of SLAs , Adherence of SLA and contract Manage shift and shift planning including on call roster Manage Resource productivity Enable the team with training and development Ensure security compliance Ensure sufficient inventory level is managed across locations.
- Ensure all service request and incidents are resolved before agreed service levels Plan and execute any move request or project work Lead the team by providing technical and process assistance to below activities Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
- Perform Break Fix, Desk Side Support, IMACD s, Data Migration, Refreshes and health checks Perform onsite updates, Configuration changes, or Software installations.
- Provide onsite technical assistance to end users by visiting their desk location Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
- Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement.
- Respond to end-user requests for updates on ticket status and promptly follow up as needed.
- Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
- Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
- Provide On-call support if required outside business hours on a rotational basis
- To provide support for on call escalations and doing root cause analysis of given issue.
- To independently resolve tickets within agreed SLA of ticket volume and time.
- To adhere to quality standards, regulatory requirements and company policies.
- Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts.
- To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.
- 17 Days Ago
Medical Assistant / MA
- Healthcare Support Staffing, Inc
-
Tulsa, OK
OTHER
- HealthCare Support is actively seeking a Medical Assistant to fill an opening with a primary care practice that provides healthcare services to seniors covered by Medicare and Medicare Advantage in Tu...
- 16 Days Ago
25U Signal Support Systems Specialist
- Army National Guard
-
Muskogee, OK
FULL_TIME
- Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat. Signal Suppor...
- 14 Days Ago
Warehouse Assistant
- Kimbel Mechanical Systems
-
Tulsa, OK
FULL_TIME
- Warehouse Assistant Purpose: The warehouse assistant is responsible for fulfilling the logistics behind receiving, processing, and storing inventory according to purchase orders and warehouse policy. ...
- 29 Days Ago
Biomedical Technician/Equipment Support Specialist-Information Systems
- VETERANS ENGINEERING INCORPORATED
-
Muskogee, OK
FULL_TIME
- Job Description We are seeking a skilled and motivated Biomedical Equipment Technician – Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking e...
- 16 Days Ago
ASSISTANT MANAGER
- Taco Mayo Franchise Systems LLC
-
Bartlesville, OK
FULL_TIME
- For 45 years, Taco Mayo has been a leader in bringing great Mexican food to the Midwest Region. Our success has been fueled by the great customer service our restaurant teams provide, which keeps our ...
- 30 Days Ago
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0 Systems Support Assistant jobs found in Tulsa, OK area
Operations Manager
- Anchor Glass
-
Tulsa, OK
- Job Title Operations Manager About Us: Anchor Glass Container Corporation, headquartered in Tampa, Florida, is a leading...
- 4/27/2024 12:00:00 AM
Legal Administrative Assistant
- Doerner Saunders Daniel & Anderson Llp
-
Tulsa, OK
- A minimum of 3 years law firm experience required. Prepares correspondence, memoranda and other legal documents from wri...
- 4/26/2024 12:00:00 AM
Operations Specialist
- Warburton Capital Management
-
Tulsa, OK
- We are hiring for a Operations Specialist - Level 1. Position Overview The Operations Specialist will be responsible for...
- 4/26/2024 12:00:00 AM
Telecom Services Analyst
- OakTree Staffing
-
Tulsa, OK
- Job Description Job Description Telecom Services Analyst Location: Tulsa, OK or Remote in the following States only: Ark...
- 4/25/2024 12:00:00 AM
Operations Manager
- Anchor Glass
-
Broken Arrow, OK
- Job Title Operations Manager About Us: Anchor Glass Container Corporation, headquartered in Tampa, Florida, is a leading...
- 4/25/2024 12:00:00 AM
Bartender
- Charlestons
-
Broken Arrow, OK
- **Bartender** **Part-Time** RESPONSIBILITIES * Employees must at all times be attentive, friendly, helpful and courteous...
- 4/25/2024 12:00:00 AM
Office Secretary
- Serenity Funerals & Crematory
-
Tulsa, OK
- Job Description Job Description We are seeking an Office Secretary to join our funeral home. You will perform clerical a...
- 4/24/2024 12:00:00 AM
Assistant Manager Tulsa | Sheridan | Tulsa, OK
- Eatatthegarage
-
Tulsa, OK
- **Assistant Manager** **Full-Time** RESPONSIBILITIES * Identify and delegate responsibilities to shift leaders and staff...
- 4/24/2024 12:00:00 AM
About Tulsa, Oklahoma
Tulsa is located in the northeastern corner of Oklahoma, 99 miles (159 km) northeast of Oklahoma City; situated between the edge of the Great Plains and the foot of the Ozarks in a generally forested region of rolling hills. The city touches the eastern extent of the Cross Timbers, an ecoregion of forest and prairie transitioning from the drier plains of the west to the wetter forests of the east. With a wetter climate than points westward, Tulsa serves as a gateway to "Green Country", a popular and official designation for northeast Oklahoma that stems from the region's green vegetation and r...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Systems Support Assistant jobs
$51,167 to $70,105
Tulsa, Oklahoma area prices
were up 1.2% from a year ago
were up 1.2% from a year ago