Systems Support Assistant, Sr. jobs in Augusta, GA

23-Apr-2024

Information Technology

9253BR

Who We Are

As the Savannah River Site's management and operations contractor since 2008, Savannah River Nuclear Solutions (SRNS) makes the world safer. With safety and security in the forefront, SRNS develops innovative approaches to deliver on our environmental commitments and nuclear materials challenges; supplies products and services necessary to maintain the nation's nuclear deterrent; secures nuclear materials to prevent unwanted proliferation; and transforms nuclear materials into assets and stable wasteforms.

The SRNS workforce is highly capable, engaged, and adaptable to meet existing and expanding missions. SRNS employees apply superior expertise and innovative solutions to complex and challenging national and global issues. We have the knowledge to address a range of national and international nuclear issues. We make the world safer - and you can, too.

What You'll Do in This Position

Begin to plan and develop IT solutions to technical task or project objectives. Provide tactical design, engineering, technical specifications, project coordination, and configuration management for complex IT solutions. Assist more senior technical personnel in performing network and telecommunications activities in more complex tasks and begin to provide guidance and technical expertise to junior personnel. Systems may consist of servers, desktops, storage devices, data center components, utility software, or equivalent infrastructure components.
Comply with team processes and practices for execution of assigned tasks.
* Maintain technical expertise in assigned emphasis areas and demonstrate flexibility in multiple disciplines.
* Complete assigned administrative tasks in a timely and quality fashion.
* Proactively communicate and coordinate with others across IT to provide support for assigned areas.
* Incorporate conventional systems engineering practices into problem solving and program planning. Perform detailed system hardware/software troubleshooting.
* Define specific problems based on general problem information from management and/or customers. Plan technical effort and coordinate activities with those of other divisions, departments and sections to focus areas and solve problems.
* Ensure compliance with technical requirements of assigned work, proper utilization and training of personnel operating under one's technical guidance and compliance with approved schedules and staffing estimates.
* Ensure appropriate technical performance of the end product developed and designed to resolve the original problem.
* Demonstrate cost and schedule consciousness.
* Maintain system security through access monitoring, control and evaluation.
* Maintaining documentation and configuration information.
* Shift schedule is determined by job assignment and may include off hours schedule.
* Assignment may include 24x7 support as part of an on call rotational assignment.

Security Clearance Information

SRNS is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, criminal records, and employment history, and education verifications. Positions with SRNS may require applicants to obtain and maintain a DOE L or Q-level security clearance, which requires U.S. citizenship. Factors such as pre-employment background review results, dual citizenship status, and unpaid and/or unfiled taxes may impact your ability to obtain a security clearance. This list of factors is not exhaustive; pre-employment information and security clearance requests are reviewed on a case-by-case basis.

Clearance Required to Perform Job

Q

Qualifications We Require

High School Diploma, GED, or other equivalent State Credential

Qualifications We Desire

Experience in Linux server systems engineering, systems hardening and vulnerability management. Experience in installing and configuring Red Hat Linux servers on physical equipment as well as virtual platforms. Experience with Ansible, containers/OpenShift, UNIX shell scripting, VMware, Azure, and HP server hardware a plus. Candidate should possess good communication skills both verbal and written, be self-directed and have solid team performance.

A college degree and experience in related assignments
Knowledge of the academic as well as the practical aspects of Systems Engineering.
Ongoing technical development in Systems Engineering.
A broad and detailed technical knowledge base of disciplines standard concepts, principals and techniques. Ability to apply formal training. Awareness of industry standards and emerging directions.

What We Offer

Savannah River Nuclear Solutions (SRNS) Benefits team is constantly assessing trends in the benefits area to provide the best possible services to our workforce. We ensure high quality outcomes of each service provider by consistent monitoring and oversite for positive results. We also negotiate cost effective premiums that will meet the needs of our evolving workforce. Your SRNS Health & Welfare benefits provide peace of mind and financial protection for you and your family. Some of the Benefits offered to full service employees include:

- Medical, Dental, and Vision insurance options
- Critical Illness and Accident Insurance
- Employer paid life insurance with buy up options
- Employer paid Short Term and Long Term Disability
- 401(k) with Employer Match
- Various wellness programs
- Paid Time Off and Holidays
- Discounts and other supplemental benefits

SRNS employees are critical to the success of SRNS, all while making the world a safer place. The work that we do every day makes a difference.

Standards of Excellence

The SRNS vision states that we will "be the standard of excellence in nuclear materials management by delivering knowledge, innovation and experience." This is underpinned by the recognition that everything we do relies on our employees and how they demonstrate the SRNS Standards of Excellence every day.

Built on the foundation of safety and security, each employee is expected to:
Model Excellence by demonstrating the highest standards and values in work and promoting them within the organization and to the customer.
Deliver Results by meeting customer expectations to ensure objectives, goals and deadlines are met while being good stewards of resources.
Energize and Recognize Teams through growing organizational strength and recognizing continued excellence.
Build Relationships by developing relationships with coworkers and customers to foster a respectful workplace.
Shape the Future by creating a diverse, innovative and integrated workforce that fosters mission success and company growth.

Note:

SRNS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. SRNS is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, you may contact us by phone at 803-952-8207, or by e-mail at hrrecruiting@srs.gov.

Job Expires

01-May-2024