Technical Customer Support Manager jobs in Colchester, VT

The IT Service Desk Manager ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Manages the staff and operations of an organization's technical help desk. Being an IT Service Desk Manager identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. In addition, IT Service Desk Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Acts as an escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree. Typically reports to a director. The IT Service Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as an IT Service Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Technical Operations Trainer
  • Weeks Medical Center - EMR SUPPORT
  • Lancaster, NH FULL_TIME
  • Job Summary:

    The Technical Operations Trainer is responsible for training Providers, Clinical and Nonclinical Staff on using Electronic Medical Records. The Technical Operations Trainer travels to various Practice locations to provide education at monthly team meetings. He/She will assist with workflow creation and troubleshooting end-user technical issues. This position will audit medical records to identify training needs and ensure the staff performs proper workflows to meet quality and grant measures. An Additional Responsibility of this position is provider optimization reviews to increase comfort and efficiency with Meditech. The Technical Operations Trainer is an Electronic Medical Record Support Team member.

    Qualifications: Registered nurse, Licensed Practical Nurse, or Certified Medical Assistant Required. Applicants with Relevant experience may apply but must be certified within 6 months of hire. 3 years working in a related field. Drivers License Required

    Job Functions: 

    • Competency with Microsoft Excel.
    • Word, Outlook & PowerPoint.
    • Can easily adapt to internal systems.
    • Experience working with electronic medical records, specifically Meditech-Works and Paragon preferred.
    • Previous experience in data collection and analysis.
    • Excellent interpersonal communication skills, organizational skills, and time management skills.

    About WMC:

    The major strength of Weeks Medical Center is found in the ability of our physicians and staff to offer extensive services utilizing state-of-the-art technology while maintaining the personalized care of a community hospital. Weeks is a 25-bed critical access hospital offering medical, surgical, and intensive care services. In addition, a wide variety of outpatient services are available, including cardiac and physical rehabilitation; a fully-staffed oncology department; 24-hour emergency care; a fully equipped laboratory; and an extensive radiology department. Weeks is blessed with strong leadership and a dedicated community that allows us to meet the ever-changing requirements of today’s healthcare environment.

    About North Country Healthcare (NHC):

    North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.

    North Country Healthcare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources department at the affiliate to which you are applying.

  • 1 Month Ago

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Technical Support
  • Computech Corporation
  • Essex, VT FULL_TIME
  • Job DescriptionJob description:Site Survey’s (LAN/WAN)Data CablingLoading of a supplied configurationBasic rack and stack installation of Cisco IPT equipment that doesn’t include onsite stagingCapable...
  • 1 Month Ago

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RN Case Manager
  • Healthcare Support
  • Littleton, NH FULL_TIME
  • RN Case Manager HealthCare Support is actively seeking a RN Case Manager for a 13-week contract located in Littleton, Berlin, New Hampshire. Benefits of this RN Case Manager with HealthCare Support: I...
  • 2 Days Ago

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RN Case Manager
  • Healthcare Support
  • Littleton, NH FULL_TIME
  • RN Case Manager HealthCare Support is actively seeking a RN Case Manager for a 13-week contract located in Littleton, Berlin, New Hampshire. Benefits of this RN Case Manager with HealthCare Support: I...
  • 2 Days Ago

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Fleet Maintenance Manager
  • Synerfac Technical Staffing
  • Williston, VT FULL_TIME
  • A waste company in Williston, VT is seeking a dynamic and experienced Fleet Maintenance Manager. The candidate will play a crucial role in overseeing collections activity, container delivery, and pick...
  • 21 Days Ago

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Assistant House Manager
  • Northwestern Counseling & Support Services Inc
  • Berkshire, VT FULL_TIME
  • Seeking an enthusiastic individual, interested in developing professionally! The Assistant House Manager will assist with coordination of operations, services, and supportive care for persons residing...
  • 25 Days Ago

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0 Technical Customer Support Manager jobs found in Colchester, VT area

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Software Engineer - Customer 360
  • MVP Health Care
  • Williston, VT
  • Software Engineer - Customer 360 Burlington Office, 62 Merchants Row, Williston, Vermont, United States of America • Hea...
  • 4/30/2024 12:00:00 AM

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Field Applications Manager - 70% Field Travel - Territory Northeast Region (must reside anywhere from New Jersey up to Maine or willing to relocate)
  • Danaher Corporation
  • Burlington, VT
  • Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. W...
  • 4/30/2024 12:00:00 AM

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Senior Network Engineer
  • ManTech International Corporation
  • South Burlington, VT
  • Secure our Nation, Ignite your Future Become an integral part of a diverse network team while working at an industry lea...
  • 4/29/2024 12:00:00 AM

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Citrix Administrator
  • Tata Consultancy Services
  • Burlington, VT
  • About TATA Consultancy Services (TCS)Make your application after reading the following skill and qualification requireme...
  • 4/29/2024 12:00:00 AM

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SUPPLY SYSTEMS ANALYST
  • Army National Guard Units
  • Colchester, VT
  • Army National Guard Units SUPPLY SYSTEMS ANALYST Colchester , Vermont Apply Now Summary THIS IS A NATIONAL GUARD TITLE 3...
  • 4/28/2024 12:00:00 AM

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Sr. Network Engineer
  • Mantech International Corporation
  • South Burlington, VT
  • Secure our Nation, Ignite your FutureBecome an integral part of a diverse network team while working at an industry lead...
  • 4/28/2024 12:00:00 AM

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I.T. Support Specialist
  • Husky Technologies
  • Milton, VT
  • In this role, you will provide technical support for Husky computer users primarily within our Milton Campus. This posit...
  • 4/26/2024 12:00:00 AM

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Quality Engineer - Mobile
  • MVP Health Care
  • Williston, VT
  • Quality Engineer - Mobile Burlington Office, 62 Merchants Row, Williston, Vermont, United States of America • Fishkill O...
  • 2/5/2021 12:00:00 AM

Colchester is a town in Chittenden County, Vermont, United States. The population was 17,067 as of the 2010 census. It is the fourth-most populous municipality and second-most populous town in the state of Vermont. Colchester is a suburb of Burlington–Vermont's most populous municipality. The town is directly to Burlington's north on the eastern shore of Lake Champlain to the west of the Green Mountains. The Vermont National Guard is based in the town, and it is also home to the campus of Saint Michael's College. Colchester is located on the shore of Malletts Bay, part of Lake Champlain. The w...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support Manager jobs
$105,274 to $138,970
Colchester, Vermont area prices
were up 1.6% from a year ago