Technical Customer Support Manager jobs in Sumter, SC

Oneida Technical Solutions, LLC (OTS), was founded in 2014 and quickly established itself as a reliable partner capable of providing a variety of information technology and cyber solutions across highly complex, highly regulated and highly secure environments, including the U.S. Department of Defense (DoD), healthcare, higher education, law enforcement, retail, casino gaming and more.

Our innovative cyber capabilities and programs have made us trusted partners for IT modernization projects, implementing upgrades and accelerating the delivery of new solutions for the DoD and commercial industries with consumer-driven technology.

OTS is seeking a Tempest Manager in providing cybersecurity support to AFCENT at Shaw AFB in Sumter, SC. to assist with the management oversight and execution of the AFCENT TEMPEST program, and serve as the focal point for AFCENT theater TEMPEST issues.

Relocation assistance and temporary accommodations will be provided for individuals outside of the local area.

Responsibilities will include, but are not limited to:

Completion of TEMPEST assessments for AFCENT A6-owned classified processing areas (CPAs).

Assessing classified processing areas and ensuring countermeasure compliance in accordance with AFSSIs 7700, 7702 and AFMAN 17-1301 (and future publication releases).

Completion of annual TEMPEST countermeasure compliance reviews for AFCENT A6-owned CPAs.

Provide TEMPEST guidance and assistance to AFCENT command staff and subordinate cybersecurity offices.

Drafting AFCENT TEMPEST policy and instructions for review and approval by AFCENT/A6.

Implementing and distributing AF TEMPEST policies and procedures, Emission Security Information Messages (ESIMs), TEMPEST Information Messages (TIMs) and training information provided by the Air Force Certified TEMPEST Technical Authority (AF CTTA).

Assisting AFCENT personnel at all levels with the technical aspects of applying countermeasures.

Assisting AFCENT Wing TEMPEST Managers by reviewing assessments for compliance prior to submission to the AF CTTA office.

Completing annual TEMPEST countermeasure compliance reviews..

Conduct technician/user training, and review procedures, policy compliance, resource availability, records management, local training products, and security/program shortfalls.

Brief commanders and supervisors on TEMPEST assessment/inspection expectations, results, and recommendations.

Qualified Candidates will possess:

An IAM-III Certification (CISSP, GSCC, CISM, CCISO) is required to commence employment

Must possess and maintain a Secret Clearance.

Must possess Air Force TEMPEST Manager Course Certification, TEMPEST Fundamentals (NTS), Red/Black Installation Guidance (NTS)

Candidates must be open to OCONUS Travel and have On-Call availability

Must meet the following educational/experience requirements:

- MA/MS in related field AND 3 or more years' TEMPEST experience and comprehensive knowledge of TEMPEST, physical information, and cybersecurity policies; OR
- BS in related field and 5 or more years' TEMPEST experience and comprehensive knowledge of TEMPEST, physical, information, and cyber security polices; OR
- 7 or more years' of TEMPEST experience and comprehensive knowledge of TEMPEST, physical, information, and cyber security polices

Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.