Technical Customer Support Manager jobs in Waco, TX

About us

Support Services Group is a US-based global high-touch omnichannel outsource contact center solution company.

Customer Sales Representative

Support Services Group is looking for a dynamic and customer-focused Sales Representative to join our team. As a Sales Representative, you will play a crucial role in delivering exceptional customer service and driving sales growth. We are seeking individuals that possess strong communication skills, and have a passion for assisting customers.

Responsibilities:

- Handle inbound and outbound calls to potential customers to promote products or services.

- Provide top-notch customer support and assistance

- Utilize computerized systems for data entry and customer relationship management.

- Demonstrate excellent phone etiquette while engaging with customers.

- Collaborate with the sales team to meet and exceed sales targets.

- Maintain a high level of professionalism and customer service at all times.

- Handle customer inquiries, resolve issues, and ensure customer satisfaction.

- Work in a fast-paced call center environment to achieve sales goals.

Experience:

- Previous experience in sales, customer service, or call center roles is preferred.

- Proficiency in multilingual communication is a plus.

- Strong data entry skills and ability to navigate computerized systems effectively.

- Familiarity with inbound and outbound sales techniques and sales strategies.

- Excellent customer service skills with a focus on problem-solving.

- Ability to work well in a team-oriented environment.

Join Support Services Group, where we foster a culture of growth, support, and empowerment. We value individuals who are dedicated to providing outstanding service while enjoying their work environment. If you are enthusiastic about sales, customer service, and working in a multicultural setting, we welcome you to apply for the Sales Representative position.

Support Services Group is an equal opportunity employer that values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.