Technical Customer Support Supervisor jobs in Peabody, MA

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Technical Support (Customer Care) Remote
  • ReqRoute,Inc
  • Boston, MA FULL_TIME
  • Job Title:  Technical Support (Customer Care)
    Pay Rate: $17.50/hr on W2 paid weekly




    What will you get?
    • A lucrative pay rate of $17.50/hr
    • Get paid weekly, on every Friday
    • All training is paid!
    • Work 100% remote 
    • All equipment will be provided


    What will you do?
    We’re looking for a Tech Support Customer Service Representative to:
    • Answer inbound calls from our internal clients at the branches.
    • Educate clients on account services and capabilities
    • Have basic computer troubleshooting skills for tier 1 support and document and ticket calls.
    • Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
    • Have strong organizational skills, attention to detail, and excellent follow-up skills
    • Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries

    What you should have?
    • Detail oriented (nothing gets past you)
    • Proficient in Microsoft Office Suite
    • Citrix, Good for enterprise, or Active Directory is a plus
    • Windows 7 navigation skills
    • Basic understanding of computer networking
    • Monitor, speaker, mice and keyboard troubleshooting, etc.
    • Know how to use remote access tools to assist clients
    • Outlook and Microsoft office troubleshooting skills



    Regards,

    Rahul Yadav
    (408) 560-3956
    rahul@reqroute.com
    http://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)


    DISCLAIMER: The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer or if you want to be REMOVED please reply with REMOVE in the Subject line of this email

    ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law (www.reqroute.com). We are committed to providing exceptional experience. To give feedback please email us at support@reqroute.com.


  • 1 Month Ago

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Field Service Engineer - Rover/ Customer Technical Support
  • Bruker
  • Boston, MA FULL_TIME
  • Field Service Engineer - Rover/ Customer Technical Support Job Locations US-MA ID 2024-15931 # of Openings 1 Job Function Service & Support Overview As one of the world's leading analytical instrument...
  • 2 Months Ago

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Receiving Supervisor
  • Support Site
  • Woburn, MA TEMPORARY
  • Supervises the daily operation of the Central Receiving and Distribution department. Creates and closes work orders while insuring that all work order(s) and other request are completed in a timely or...
  • 12 Days Ago

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Warehouse Support ( weekend shift)
  • Advantage Technical
  • Devens, MA FULL_TIME
  • we are dedicated to supporting the safe handling of critical products for our customers in the biopharmaceutical industry. Our Devens, MA facility is seeking a motivated and team-oriented Material Han...
  • 8 Days Ago

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Laboratory Supervisor
  • Mentor Technical Group
  • Boston, MA FULL_TIME
  • Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions...
  • 1 Month Ago

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Laboratory Support Specialist
  • Mentor Technical Group
  • Boston, MA FULL_TIME
  • Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions...
  • 1 Month Ago

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0 Technical Customer Support Supervisor jobs found in Peabody, MA area

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Senior Quality Assurance Specialist
  • DPS Group Global
  • Boston, MA
  • Summary DPS Group is seeking a qualified Senior Quality Assurance Operations professional to perform batch disposition, ...
  • 5/25/2024 12:00:00 AM

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Desktop Support Analyst
  • Planet Technology
  • Boston, MA
  • NO 3RD PARTY RECRUITERS AND LOCAL CANDIDATES ONLY Desktop Analyst * Hands-on, in-person support assisting with troublesh...
  • 5/25/2024 12:00:00 AM

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Senior ETL Developer
  • Federal Home Loan Bank of Boston
  • Boston, MA
  • The Federal Home Loan Bank of Boston is a leading provider of wholesale funding for housing and community finance in New...
  • 5/25/2024 12:00:00 AM

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IT Administrator
  • LanceSoft
  • Chelsea, MA
  • Duties and Responsibilities: Respond and resolve tickets/incidents related to customer support or updates Troubleshoot a...
  • 5/24/2024 12:00:00 AM

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Senior Software Engineer, Underwriting
  • GoodLeap
  • Boston, MA
  • About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainabl...
  • 5/24/2024 12:00:00 AM

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Biorepository Support Associate I
  • Skills Alliance
  • Cambridge, MA
  • Biorepository Support Associate I Job Summary: Work as part of a small team to gather and organize DNA/RNA samples reque...
  • 5/23/2024 12:00:00 AM

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Biorepository Support Associate
  • Skills Alliance
  • Cambridge, MA
  • Job Summary Join a dedicated team in the high-throughput Samples Laboratory to collect and organize DNA/RNA samples for ...
  • 5/23/2024 12:00:00 AM

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RF Test Technician
  • CPI
  • Beverly, MA
  • Job Description Job Description Shaping the future through innovation and discovery! With a history spanning more than s...
  • 5/22/2024 12:00:00 AM

Peabody is located at 42°32′3″N 70°57′41″W / 42.53417°N 70.96139°W / 42.53417; -70.96139 (42.534045, -70.961465). According to the United States Census Bureau, the city has a total area of 16.8 square miles (43.5 km2), of which 16.2 square miles (42.0 km2) is land and 0.58 square miles (1.5 km2) or 3.46%, is water. The northwestern border of Peabody lies along the Ipswich River, with brooks feeding it, and the Waters River, a tributary of the Danvers River, drains the northeast part of town. Several other ponds and a portion of Suntaug Lake lie within town. The largest protected portion of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Customer Support Supervisor jobs
$92,755 to $124,149
Peabody, Massachusetts area prices
were up 2.5% from a year ago