5 Years of Experience is Required 10 Years is Preferred
JD: o Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network. o Provides level I & II end-user support for software and hardware issues. o Oversees the daily operations of the local area network. o Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals. o Troubleshoots Desktop Virus and malware issues. o Maintains a daily backup of all network files. o Performs service administration tasks for software and hardware products to ensure manufacturer warranty. o Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance. o Performs software and hardware inventory. MUST HAVES: o Troubleshooting PC Hardware, Windows, Outlook/365, Web browsers. o Strong focus on customer service and communication skills (exceptional). o Ability to triage incoming ticket requests and prioritize. o Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. o Routine reporting and data integrity. A PC Technician; Both Network and Dell Hardware certification is a plus
The Technical Assistance Center Analyst is responsible for being the first point of contact for client-facing and other internal departments seeking technical assistance for Paycom software incidents ...
Department Training Category Human Resources City Oklahoma City State OK Travel Involved Type of Position Full-Time Learn about and train AF companies and affiliates on new cognitive, automated proces...
Department Risk Management Category Product Management City Oklahoma City State OK Travel Involved 0-10% Type of Position Full-Time Utilize contract and compliance knowledge to interpret and initiate ...
Overview Summary/Objective The Support Supervisor works closely with the Support Manager and assigned Support Technicians to ensure the success of the Support department. Perks: Innovative and forward...
Job Title: Technical Support Specialist 1 Department: Technology Reports To: Managing Director of System Support Compensation: TRS Classification: Non-classified Summary: The Technical Support Special...
Stillwater is a city in north-central Oklahoma at the intersection of US-177 and State Highway 51. It is the county seat of Payne County, Oklahoma, United States. As of 2012, the city population was estimated to be 46,560, making it the tenth largest city in Oklahoma. Stillwater is the principal city of the Stillwater Micropolitan Statistical Area which had a population of 78,399 according to the 2012 census estimate. Stillwater was part of the first Oklahoma Land Run held on April 22, 1889 when the Unassigned Lands were opened for settlement and became the core of the new Oklahoma Territory. ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$32,682 to $41,588
Stillwater, Oklahoma area prices were up 1.2% from a year ago
Participate in the analysis and design function for new and existing systems to ensure adherence to technical standards, data standards and integration with other applications.
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Collect statistics on calls, problems and resolutions.
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Develops and deploys automation scripts utilizing Microsoft's technical scripting tool to enable customer ease of use for desktop technologies and automated solution delivery through the software distribution infrastructure.